Recent Review: Frank and Sherry in the showroom were very good in helping me pick out the tiles for the three rooms and taking me through the whole process, and Mark and his crew, the installers, were great. They showed up on time, got the work done, and the floors look great. We were happy with the experience overall and with the price.The only reservation I have, and the reason they didn't receive the highest rating overall, is that I've had to contact them twice since the job was done to do a minor re-grouting in one spot where the original grout has crumbled. The first time I called the showroom, Sherry said she would have Mark notify me about redoing it. I didn't hear from anybody for two weeks, then called again. This time Mark got right back to me. I told him it wasn't urgent, but just to put me on his list the next time he was in the area, which he said he would do.I would definitely use them again and would recommend them to anyone. They do quality work and are very, very nice people to work with.
Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
Recent Review: Mike from Direct Solutions Flooring, along with his installation team, were top notch. From our first interaction over the phone, Mike was very punctual, professional, and knowledgeable. He showed up to appointments on time and kindly let us borrow floor samples to try in our home and to take with us to pick out other items in our kitchen remodel. He was always willing to answer any of my questions and would walk me through what he and his team were going to do. The day before the installation was scheduled to begin, the weather forecast was calling for a foot of snow, so we moved the start date back one day. To make up for it, his team worked extra hard to get the job done as quickly as possible, which we appreciated. One thing that I really appreciated is that some of the tiles did not set properly the first time, so they decided to re-set some of the tiles to make sure that the floor looked perfect. Their attention to detail and pride in their work is outstanding. I've never had a better interaction with a contractor in my life. If there was an A+ rating, they would get it from me.
Business Description: Wood Floor Creations LLC is a quality-focused, full service hardwood flooring company serving eastern Maryland (including Baltimore, Washington D.C., the eastern shore) and Delaware. Our company is founded on the principles of quality craftsmanship and superior service. We provide ongoing support and assistance to our clients with complete customer satisfaction as our highest goal.
Unlike other types of “floor coverings,” hardwood floors provide beauty, elegance and value to your home that lasts for generations. That is why at Wood Floor Creations LLC, we create a beautiful work of art with your floor, rather than simply covering the floor. We specialize in custom work, including borders, patterns, in-lays, parquets, and exotic woods.
Whether you are looking for a traditional hardwood floor, or an exotic, custom, or specialty floor, Wood Floor Creations LLC can help you find the perfect hardwood floor creation for your home.
Recent Review: We had almost 400 sq ft of tile removed and new hardwood floors put in the place. BR flooring had to tooth in the new hardwoods to the existing hardwoods in the adjoining area. After the install, the entire first floor had to be refinished, including the staircase and handrails, and a 2nd floor loft. the crew did the most amazing job. The floors turned out absolutely beautiful and Marcos and his crew left the house so clean. Barely any dust anywhere! If you're reading this and intend to refinish or install new wood floors, look no further. BR Flooring is the best!
Recent Review: Overall, I am pleased. Elegant Floors were responsive in visiting to give me an estimate and came in with a very good price, after the Angie's List member discount. They re-arranged their work schedule to accommodate my need to get the job done before moving into a new place. They kept to the estimated price and only took a day longer than originally predicted. My only reservation concerns the moulding. Elegant Floors, along with the other companies from which I received estimates, do not use Mirage brand moldings or trim in order to save money and to avoid having to use multiple pieces for each wall since Mirage trim only goes up to 7 feet, I believe. Instead, they stain on-site wood they purchase from other suppliers. This means there can be a noticeable difference in the color between the floor and the moldings. I would have preferred this be spelled out in the estimate but none of the estimates from any flooring company did this. I requested that some moulding pieces be re-stained, which they did, at which point the color was satisfactory. Elegant did a high quality job and the floor looks beautiful. I have not had any problems since installation.
Recent Review: Ken did a fantastic job. Very responsive and professional. Came out right away and measured and quoted the job, followed by a quick competitive quote. Install was very difficult with lots of curves and came out perfect. Highly recommended! Couldn't be happier with the product, install and whole experience.
Jim worked hard with me to find the right flooring for the kitchen. We looked into rubber and cork and after visiting the house we selected cork and the best color for the room. We had a very tight window to complete the work that included removing old ceramic tile. The quality of the work was excellent and was completed on-time even though this required working on a holiday weekend.
- Mary J....
AThe Vertical Connection Carpet One
It was excellent. They were helpful in making a selection. The installation was fast and well done. We did want a couple of things touched up and changed and they were good with the follow up.
- Stephen B....
They were terrific. They really know what they are doing. They were helpful with color selections and in picking the type of floor that needed. The installation was perfect and if you have problems they respond immediately. They were very punctual as well.
- Barbara E....
We had a relatively big residential job done by Floors Etc. Engineered hardwood flooring, carpeting, some other flooring, and some tile work. The pricing was competitive, but not great. Service was just OK. When we pointed out some damage was done by the installers, we got a response on the lines of, "things like this happen." After some wrangling, we were given a credit for the work which needed to be done. We were assured that there would be a foreman on the job at all times during the hardwood floor job. We came by, and the foreman was nowhere to be found at that time. He was picking up his pay check. When the crew came back (without the foreman) another time to finish up some work on the quarter round, we needed to point out to them that the quarter round required beveling in a few places. Had we not been there, this would have meant another call back. Altogether, our experience, which spanned several months, was overall positive except that we felt our sales person could have been more responsive and understanding. Ours was not the biggest residential job, but we weren't just buying one piece of 8 X 10 carpet, either. We would like to mention that Mr. Ginsberg (Stanley, the owner) was extremely cordial and helpful when we visited the show room.
- Bradley S....
Martiza Torres was our contact person from the time we entered the store in Oak Lane to discuss our needs to the time it was all completed. She was very nice and focused on our needs and budget. She asked a lot of questions to ensure that we have what we like. Within the week, she came to our house for measurements and to finalize the contract. On the day of installation, after all the old carpet was removed, we realized that the wood was not the correct color. Ms. Torres came immediatelly to our house to discuss the issue, and agreed that it was not the right color. The work was stopped to wait for the new wood. She came at least twice to ensure that we have the right color selected before ordering again. On the second date for the installation, the wood was perfect and the workmainship of the installer was excellent. Great attention to details by the installers resulted to a great product. Despite the delay it was really worth waiting. We would use this Bode office and especially Ms. Torres again, as she is very focused and professional to ensure our satisfaction.
- Clarissa F....
I thought they had a great selection of product and were very accessible via the Internet, they also have storefronts.
- Cheryl M....
AThe Design Expo - Flooring Center of Bowie
Gene Burton was wonderful to work with, showing us many possibilities throughout the store. He allowed us to borrow large sized samples to see how the flooring would look in our home. He kept us updated on the status of material shipments and installation times. The installation team came on time every day and worked extremely hard. They were courteous and cleaned up thoroughly each day. The workmanship was of the highest quality and we are extremely pleased with our beautiful new floors.
- Sheila S....
ABottom Line Remodeling
Rob was very responsive from our first contact & even after the job was done and the last check received. He always called me back within a day, came out to look at the job and provided an estimate quickly. It was obvious from the results of the work that he was closely listening as I explained to him a fairly miscellaneouls list of jobs I needed done. He was able to start the job within a week after I signed the contract, and he took less time than expected to complete the job. They were on time everyday, and I'm very happy with the work, everything looks great, and is high quality work. I'm particularly pleased that Rob thought to provide ample and easily removable shelves in the new closet, knowing I would be using that room as an office and needed the storage space; the extra shelving can easily be removed if it ever needs to be used for a clothes closet. I would certainly have thiRob do additional work for me on my next remodeling task and would recommend him to others.
- Janenne C....
ACarpet World of Martinsburg
The demolition of the old flooring was much more difficult and time consuming than anyone anticipated. The guys that came to do the job worked so hard and for so long while making sure that I wasn't more inconvenienced than necessary. Because the installation of the previous flooring was so horrible, they had to buy additional materials and spend an extra day working. After three full days, the job was finally finished. I had three or four guys working at all times and they were so polite and respectful of my home. They always took the time to clean up and leave their workspaces clean each night. They had no problem going the extra mile to do the job right even though it was at the company expense and I wouldn't have known the difference anyway.
- Teresa C....
AHaines Remodeling LLC
They did an excellent job. I will definitlely use them again. They were able to solve problems around my 60 year old home's pocket door and transition into the hallway's wood floor. The work looks great. I feel they have a great work ethic, excellent skill set, and love that it's husband and wife owned.