We responded to an Angie's List ad for a "Garage Door Replacement" for $799 in September 2015. The contractor -- "Keyed-In LLC", located in Washington DC,, was responsive to our inquiry and Angie's List payment of $799 - and came to our home for measurements. We have two single garage doors, like many homes in our area (Arnold MD). The "deal" was only good for one -- and we had to negotiate directly with the service provider to arrange for the second. Why does Angie's List do this??? The two (identical size) doors were measured and the adviser told us because of low headroom in the garage, it would be $100 more. The Angie's List add did say that "special orders" would be more, so we accepted and paid that. The write-up was performed on an i-Pad and NO COPY of prices, sizes, dates, or signatures as detailed on this device and signed by me on this device was ever provided to me in any form. We agreed on the Model 2000 door for the second one as well, which are aluminum on the external surface and have 1" of foam insulation. Because of our "special order", we were told it would take several weeks to prepare our doors. No problem. We were charged $900 for the second door as well (which is essentially what we paid for the first). We also had to pay a $200 per door extra fee for the upgrade to the model 2000 insulated doors (for both), even though the Angie's List price for the door from them stated it would be Model 2000. We received an invoice on Oct 2, 2015 for $463.14. No explanation was provided as to what it was for, and immediate, online payment was requested. I paid it, Then we were told our order was delayed, and they would be installed ASAP -- around Thanksgiving. They did show up on the planned date, and the doors were not the right size (thus could not be installed at all), PLUS they were the un-insulated model 1000. I guess they were hoping we didn't notice... Re-installation was set for Dec 10. The proper model (2000) was provided, and installation seemed to go OK although it was a workday so I was not able to check the final product before the technician left. The new doors have bigger gaps at the top and the bottom than the old ones did -- because they don't push up tightly against the door frame when closed!! The garage is more drafty than it was before. It seems the right-hand doors are cut a bit smaller than the right hand side, because the shiny aluminum vertical strip along the left edge is completely visible on that door, but not the other. The rubber seals along the bottom of the door do not keep water out. These are my NEW doors. Two days later I received ANOTHER invoice for $463.14 -- dated December 12th, and demanding online payment by Oct 15, Go figure. I send an e-mail to to the key-In office and told them no additional payments were going to be made. I do not wish to have any additional dealings with the company -- and I am in the process of getting a REAL GARAGE DOOR COMPANY to come and properly finish the job. I'll pay for this. DO NOT EMPLOY THIS COMPANY IF YOU SEEK A QUALITY PRODUCT AT A FAIR PRICE!