Jim worked hard with me to find the right flooring for the kitchen. We looked into rubber and cork and after visiting the house we selected cork and the best color for the room. We had a very tight window to complete the work that included removing old ceramic tile. The quality of the work was excellent and was completed on-time even though this required working on a holiday weekend.
- Mary J....
AThe Vertical Connection Carpet One
It was excellent. They were helpful in making a selection. The installation was fast and well done. We did want a couple of things touched up and changed and they were good with the follow up.
- Stephen B....
They were terrific. They really know what they are doing. They were helpful with color selections and in picking the type of floor that needed. The installation was perfect and if you have problems they respond immediately. They were very punctual as well.
- Barbara E....
We had a relatively big residential job done by Floors Etc. Engineered hardwood flooring, carpeting, some other flooring, and some tile work. The pricing was competitive, but not great. Service was just OK. When we pointed out some damage was done by the installers, we got a response on the lines of, "things like this happen." After some wrangling, we were given a credit for the work which needed to be done. We were assured that there would be a foreman on the job at all times during the hardwood floor job. We came by, and the foreman was nowhere to be found at that time. He was picking up his pay check. When the crew came back (without the foreman) another time to finish up some work on the quarter round, we needed to point out to them that the quarter round required beveling in a few places. Had we not been there, this would have meant another call back. Altogether, our experience, which spanned several months, was overall positive except that we felt our sales person could have been more responsive and understanding. Ours was not the biggest residential job, but we weren't just buying one piece of 8 X 10 carpet, either. We would like to mention that Mr. Ginsberg (Stanley, the owner) was extremely cordial and helpful when we visited the show room.
- Bradley S....
Martiza Torres was our contact person from the time we entered the store in Oak Lane to discuss our needs to the time it was all completed. She was very nice and focused on our needs and budget. She asked a lot of questions to ensure that we have what we like. Within the week, she came to our house for measurements and to finalize the contract. On the day of installation, after all the old carpet was removed, we realized that the wood was not the correct color. Ms. Torres came immediatelly to our house to discuss the issue, and agreed that it was not the right color. The work was stopped to wait for the new wood. She came at least twice to ensure that we have the right color selected before ordering again. On the second date for the installation, the wood was perfect and the workmainship of the installer was excellent. Great attention to details by the installers resulted to a great product. Despite the delay it was really worth waiting. We would use this Bode office and especially Ms. Torres again, as she is very focused and professional to ensure our satisfaction.
- Clarissa F....
I thought they had a great selection of product and were very accessible via the Internet, they also have storefronts.
- Cheryl M....
AThe Design Expo - Flooring Center of Bowie
Gene Burton was wonderful to work with, showing us many possibilities throughout the store. He allowed us to borrow large sized samples to see how the flooring would look in our home. He kept us updated on the status of material shipments and installation times. The installation team came on time every day and worked extremely hard. They were courteous and cleaned up thoroughly each day. The workmanship was of the highest quality and we are extremely pleased with our beautiful new floors.
- Sheila S....
ABottom Line Remodeling
Rob was very responsive from our first contact & even after the job was done and the last check received. He always called me back within a day, came out to look at the job and provided an estimate quickly. It was obvious from the results of the work that he was closely listening as I explained to him a fairly miscellaneouls list of jobs I needed done. He was able to start the job within a week after I signed the contract, and he took less time than expected to complete the job. They were on time everyday, and I'm very happy with the work, everything looks great, and is high quality work. I'm particularly pleased that Rob thought to provide ample and easily removable shelves in the new closet, knowing I would be using that room as an office and needed the storage space; the extra shelving can easily be removed if it ever needs to be used for a clothes closet. I would certainly have thiRob do additional work for me on my next remodeling task and would recommend him to others.
- Janenne C....
ACarpet World of Martinsburg
The demolition of the old flooring was much more difficult and time consuming than anyone anticipated. The guys that came to do the job worked so hard and for so long while making sure that I wasn't more inconvenienced than necessary. Because the installation of the previous flooring was so horrible, they had to buy additional materials and spend an extra day working. After three full days, the job was finally finished. I had three or four guys working at all times and they were so polite and respectful of my home. They always took the time to clean up and leave their workspaces clean each night. They had no problem going the extra mile to do the job right even though it was at the company expense and I wouldn't have known the difference anyway.
- Teresa C....
AHaines Remodeling LLC
They did an excellent job. I will definitlely use them again. They were able to solve problems around my 60 year old home's pocket door and transition into the hallway's wood floor. The work looks great. I feel they have a great work ethic, excellent skill set, and love that it's husband and wife owned.
Recent Review: Good job. Good experienced trustworthy workers. Everything went smoothly, no problems. Mega Kitchen and Bath remodeled my basement on Oct 19 – Nov 23, 2015. Over the summer my floor began to buckle due to expansion of laminate floor panels. In Oct, I called them and Ibrahim came out and assessed the situation . He then sent a team of workers to fix the floor. The job took about four hours to complete.
Recent Review: We had a great experience with AG Construction. They installed hardwood floors in our previously linoleum kitchen and refinished the floors throughout our home. There was initially an issue with texture of the refinished floors due to the humidity in the home while the polyurethane was drying. A crew was easily scheduled to come back, buff the floors and apply another coat. They even went above and beyond to remove paint and repair small damages to the floor that our painters had caused in the interim. The floors are now smooth and gorgeous! Aaron was extremely responsive to any of our questions or concerns. It was a pleasure to work with him and we anticipate having him back to install flooring in our lower level.
Recent Review: Our HOA hired the most professional team to do some work on our Community Center. Of three companies contacted for estimates, the Krause team answered quickest. They were able to come out within the same week and give us an estimate. There were problems getting some special order parts to the repair and I was especially pleased that this company kept me in the loop at all times as to the delays. When the parts came in, the repairs were made immediately and they were done very well. The estimate held true and the work was done well. The office personnel were wonderful and friendly. I so enjoyed working with everyone. So much so that I have them coming to my own home next week to give me estimates on some much needed work under my own roof. Rather than dreading it, I am looking forward to the entire experience. I highly recommend this most professional and pleasant company.
Recent Review: Salesperson came promptly, listened to my needs, and gave me an estimate which I accepted. He was very professional and not at all high pressure. The installer came on the day promised, but a couple of hours late since he had to pick up the hot water heater and some additional parts first. The job was finished in less than four hours. Looks very good and hot water is working now. My only complaint is they scratched up my new tile floor, which I am not happy about.
Recent Review: The installers arrived on time on the scheduled day. We had moved a lot of our furniture, but they moved the sofas, dining table, and bed frame as needed. The two-man team worked steadily and expertly, adding thresholds and 3/4 rounds for a professional finish. The edges along the closet sliding door tracks are straight and close to the tracks. We are very pleased with the experience and product.
Recent Review: I love it it makes my rooms look new with just new floors..the personal that work for the company were very nice and helpful and the gentleman that installed my floor was FABULOUS. I said it was high in price but all great things seem to come with a high price tag.
Recent Review: After we bought the condo this spring, we decided that the carpet in the 3 bedrooms and the sun room had to go. So we accessed the Net to find its replacement. Because of our commitment to purchasing environment-friendly products, the description of cork flooring caught our attention and we went shopping for that product. We visited only 2 stores, the second one being Renaissance Flooring. We were treated well at both places and we liked what both stores have to offer. However, we went with Renaissance Flooring because of their strong review in Angie?s List and because Mr. Bashir offered us a better price. We didn?t have much time to waste as we needed to have the place ready to move in but we had to be out of town when the cork panels were delivered. Despite the fact that Silver Spring is a big city where one ordinarily does not have strangers working in the home unless one is around, we figured that we could trust this store, which was highly recommended on Angie?s List. Also, we were impressed that Mr. Bashir himself came to our condo on a Sunday morning to measure the rooms. So the Renaissance installers did their work in our absence but we are so pleased with their meticulous workmanship and we have told Mr. Bashir so. As he promised, cork flooring was installed at no additional charge in the closets of all 3 bedrooms. When we informed him of our daughter and son-in-law?s membership in Angie?s List, Mr. Bashir offered us an additional 5% discount, a nice touch. We have now lived in the condo for more than 2 months and we continue to be appreciative of the finished floors, which are pleasant to look at and easy to clean. Should we need additional work done in future, getting Renaissance Flooring to handle it will be a no brainer. And it will be a pleasure to tell our friends about Mr. Bashir and his remarkable store.
Recent Review: We had red oak floors installed when we purchased our home in 2000.? Another company refinished the floors in 2007.? They did a terrible job and left hills, valleys and gouges in the floors.? We did not think the floors would ever recover from the mess they made. A Plus just?refinished our floors.? Not only did they make the floors look like new, they actually look better than new! We had a wonderful experience and would highly recommend this company.? In fact, we are planning to have them install engineered wood floors on our family room level in the near future.