We have a large house (built in 1926) with a family room addition (built in 1993) and a pool/pool deck. When Gary Clark (Owner of Masterpiece) came to estimate the job, I was immediately impressed by his listening skills! (I'd already met with three other painters and ruled two of them out before they got to the end of my driveway because they were so dismissive of my concerns.) Gary clearly understood the carpentry help we'd need before painting could begin, and wasn't at all put off by that work. As we walked around the house discussing the project, I pointed out some areas where the paint from our last paint job bubbled in just a couple years, as well as a peak on the end of the family room roof that the prior painter skipped all together. He told me what he thought might be the problem with the bubbling, and assured me he would address it if he got the job. I was not intending to have any work done on the pool deck, but Gary asked if he could include a power-wash and staining of it in his estimate. (I liked his initiative!) We got his estimate...by far the MOST THOROUGH estimate we'd ever received for painting....and were impressed again. His estimate included all the carpentry work for the house and the pool deck work and still beat all his competitors with whom I spoke. (Not one of the competitors was willing/able to include the carpentry work, so that was going to be an add-on expense for us.) Shortly after we returned from a lengthy vacation, I called to give him the green light to start and he was at our house the following week. He arrived each morning around 8, and never left before 5. One day he worked until about 7:30 so he could finish up the carpentry and get to the scraping, etc. the next day. His carpentry work was spot-on and he did the best scraping and sanding job we've ever seen. (He put down cloths to contain the paint chips and cleaned up, immaculately.) His work included priming the entire house after scraping/sanding; two coats of paint on the house, window trim, fascia boards, soffits, ceilings on two large side-porches; painting of spindles on the front and one of the side porches; painting the lattice work on one of the side porches; painting the floors of all three porches; painting the kitchen door; and staining the wooden parts of the pool deck. We ended up needing a bit more carpentry work than we'd first discussed, but the additional cost for that was minimal. We couldn't be happier with his work and would encourage everyone to give him a chance to estimate your job. He's got an incredible work ethic, and is very easy to talk with about any concerns you might have. He even grinned every time my husband called him someone else's name. When I posted some pictures of our newly painted house on Facebook for our friends and family to see, I wrote on my post "Love our painter." He's FANTASTIC! As a side note: When I called the painter who "came in 2nd" to tell him we'd chosen a different painter, he asked if we were going with Masterpiece. When I said yes, he told me Gary does very good work. That made me feel even better about our choice.