Andy Bottone showed up on time and on target at the home site. Introduced himself and explained how he was conducting the inspection. Basically outside-inside. He used a pair of binoculars for close inspection of the roof and exterior other hard to reach exterior places. He inspected exterior doors, windows, decking, guttering, and water flow. It was raining during the inspection. He captured notes via a recorder. Inside he inspected the electrical panel, wiring, plumbing, all faucets, tubs, showers, hot water heater and oil burning furnace. He was very thorough to explain the equipment he saw, the expected duration/life cycle of the equipment, balanced against the age of the home etc. He crawled into every nook and cranny, including the crawl spaces off the basement, and up into the attic to inspect the underside of the roof. From a service an inspection standpoint very knowledgeable. I am currently waiting on the written report due tomorrow.
- Eric M....
I am a Realtor and owner of Delap Real Estate in Northampton, MA. John is top of my list to recommend to my buyer clients. He is incredibly thorough-- he doesn't miss a thing-- and he explains home systems and structures in a way that my buyers understand. His reports are detailed and clear, and he includes photos of issues, as well as points of interest, such as the home's water shut-off valve. His reports are an asset to homeowners for years to come, and, of course, to my buyer's negotiations!
- Holly Y....
I used John Rodkey twice, because my first purchase offer ended up falling through. Both times John's service was every bit as expert and helpful as everyone says. John showed up a little early and immediately greeted me with a big warm smile and a disarming manner. This was more important than it might seem--learning all the problems with the property you plan to buy is anxiety-provoking, and John put me right at ease immediately. I immediately felt as if I was getting expert advice from an old and caring friend. John very systematically went around the property and his keen eye immediately spotted all kinds of details. He pointed them all out to me and explained what he was seeing while he photographed them with a digital camera (I didn't think much about the photography until I saw the report, which was fully illustrated with very helpful photos). Often he put my mind at ease by pointing out that a given issue was minor or could be fixed easily (often telling me what the fix would entail), other times he emphasized when an issue seemed small but needed attention to prevent something more serious from developing. He made sure to point out what was right with the property as well as what was wrong. John climbed into attic spaces and crawl spaces and opened service panels to make a completely thorough inspection of everything. In one house, he even detected a minor structural issue in the basement merely by walking across the living room floor and noticing a tiny change in pitch--it was like the story of the Princess and the Pea! John also knew what were typical building practices at the time these properties were constructed and explained how certain features or shortcomings were typical of the period. I received John's report in less than a day both times (emailed as a link to a pdf). The reports were fully customized. He creates a readable narrative that explains every point of concern in every part and system of the property, along with annotated photographs where he uses arrows and circles to show you exactly what he's talking about. John also collected a well-water sample for testing and conducted a radon test. I received both test reports within a couple of days. The radon test was particularly impressive--the levels were continuously monitored and their fluctuations over time were graphed. John also provided me with a helpful manual that explained all the various parts and systems in a typical residence, enrolled me in a "recall check" service that alerts me if any of the appliances or major equipment in the property are recalled by the manufacturer, and referred me to programs that would assist me with improving the energy efficiency of the property. I had some questions afterward and John not only answered them right away, but he also included additional illustrated reference materials to help me understand. And for all of this five-star white glove service, John's rates are highly competitive. Quite frankly, anyone considering a home purchase in the Pioneer Valley would be crazy not to get an inspection from John Rodkey!
- John B....
APrime Home Services, Inc.
I have contracted this company for two home inspections, wood destroying insect inspections, and a radon test. Problems from our first home inspection prevented us from purchasinga home which had serious electrical concerns (knob and tube wiring hidden in insulation). I would absolutely recommend them. The report is delivered electronically the same day as the inspection.
- Patrick G....
John was pleasant, timely, efficient and open to patiently answering questions before, during AND after the inspection. As a first-time homeowner, I appreciated his willingness to explain the inspection process as well as his various findings and recommendations. After the inspection, I sent him some questions via email and he called back within a few hours even though it was a Sunday. We highly recommend him!
- Kimberly K....
APrime Home Services, Inc.
Tom and his pest control associate, Mike, were super friendly, thorough, efficient, and communicative. Tom took pains to point out everything he noticed and was very patient answering our questions. I don't know anything about houses so I definitely asked some stupid questions, but not once did he condescend. 10/10 would hire again.
- Karin E....
APrime Home Services, Inc.
I am a first time home buyer and have very little knowledge of the whole process or real experience with various components of a house and their functions. This experience could have been extremely overwhelming and confusing, but it was actually very enjoyable and educational for me. A thorough inspection was done and I felt comfortable and confident that the best job was being done. Tom was super knowledgeable and friendly. I felt like I left more educated than when I went in. The full report I received that evening was also very impressive, filled with photos and descriptions so I could negotiate needs to the best of my ability and knowledge. My overall experience was extremely positive and I would recommend Tom and his company in a heartbeat.
- Meghann J....
AMatrix Home inspections LLC
They were referred to us.by a friend. Felix Santana is the owner. He did a complete home inspection of property we purchased. I would give him A's for everything. I would use him again.
- Jennie O....
From first contact, I was impressed with the efficiency, courtesy, and professionalism of this company. The home inspection was extremely thorough. John was friendly, polite, had a good sense of humor, and most importantly was very knowledgeable. He answered all questions I had, and volunteered information about many things I did not think to ask. The inspection report arrived in less than 24 hours, and was incredibly comprehensive. I could not have been happier with this service.
- Christopher R....
ANATIONAL HOME INSPECTION CO
He was giving a home inspection for the person who was purchasing my condo and he was so wonderful that I asked him to do my home inspection as well! He was great! I would highly recommend him!
Business Description: Leader Basement Systems is the only authorized Basement Systems dealer in the greater Worcester and Springfield, Massachusetts areas as well as the Northwestern part of Windham County in Connecticut. Impressed with the integrity and innovation of the Basement Systems products, president and owner Craig Leader brought over a decade of experience working with Basement Systems into his own dealership in Massachusetts. He is a trusted and valued member of the basement waterproofing network and sets high standards in the organization. If you have basement, crawl space, or foundation issues of any kind in our territories, call Leader Basement Systems and Foundation Supportworks and we'll be there. And with us will come experience and professionalism that will exceed your expectations. After all, basement waterproofing, dirt crawl space, and foundation repair is our business -- it is what we focus on every day.
Alternate Phone Number: (978) 563-1361
Business Description: Family owned business since 1982. All long term employees, no salesman and an owner are on every job. We do not sub-contract unless it is a area of expertise outside of our field of business. We do offer financing and payment plans.
Business Description: Servicing New England. specializing in cracked and or leaking concrete, stone, and block foundation walls and crawl spaces. Free estimates. moisture concerns? we have various cementitious coatings that have low v.o.c and high strength bonds to most substrates. contact Ryan @ firstname.lastname@example.org
Business Description: HPI inspection services is a Complete Home Inspection Company. Able to not only preform the basic Home Inspection but many accessory services as well. HPI inspection services is Licensed and Insured in both Connecticut and Massachusetts.
Recent Review: Jeremy was very detailed during his inspection and provided me with in the moment updates. The report was delivered to me timely and was carefully crafted. He's also been available for follow up questions with prompt response times.
Recent Review: We needed a home inspector to do a quick home inspection on a house we were looking to purchase and Jay was able to squeeze us in on a Sunday (Mother's Day). He took a solid 2+ hours to go through the house with a fine toothed comb, climbing into crawl spaces I would never go in and explaining everything (good and bad) in great detail with layman's terms the whole time. He was patient with us when our 1 year old daughter needed attention and put up with our endless questions. He had his camera to take pictures of every inch of the house. His report was emailed to us within hours with digital pictures of EVERYTHING embedded along with the explainations of all aspect of the home. He was priced very well too. Would HIGHLY recommend him.
Recent Review: Andy Bottone showed up on time and on target at the home site. Introduced himself and explained how he was conducting the inspection. Basically outside-inside. He used a pair of binoculars for close inspection of the roof and exterior other hard to reach exterior places. He inspected exterior doors, windows, decking, guttering, and water flow. It was raining during the inspection. He captured notes via a recorder. Inside he inspected the electrical panel, wiring, plumbing, all faucets, tubs, showers, hot water heater and oil burning furnace. He was very thorough to explain the equipment he saw, the expected duration/life cycle of the equipment, balanced against the age of the home etc. He crawled into every nook and cranny, including the crawl spaces off the basement, and up into the attic to inspect the underside of the roof. From a service an inspection standpoint very knowledgeable. I am currently waiting on the written report due tomorrow.
Recent Review: My experience was really remarkable. My husband and I were a little nervous about the home inspection and how the inspector would be and when I called Dennis Dyer and spoke with him on the phone, he explained everything he would do and answered any questions we had. When we met with Dennis it only got better. He was extremely professional and truly a pleasure to work with. He left no answers unanswered for us and was just sincerely a very very wonderful person. If I were ever to have another inspection there is no way I wouldn't call Dennis again! I highly recommend him as he was incredible! Now that's what I call excellent customer service!!! Thank you very much!