I had a screw stuck in my garbage disposal, he came with his apprentice and fixed it in 30 min. Since the big deal was for 2 hours, I thought I could also replace my old toilet. He explained that the deal is for 2 hrs for one person or 1 hr for 2. Even though he was very professional and good at his job, I felt a little cheated since I didn't ask for an apprentice and felt that anyway he did the job by himself. He said that he could replace the toilet in the remaining time that I had left, but I ended up adding more money for extra time (for 2 people...). The work again was done wonderfully, he was very nice, but I ended up spending more money than I planned.