Hiring Neil Toland was a bad experience, proving the old adage that you get what you pay for. I found Neil on Angie?s list. Most of his reviews were good, but a few raised red flags. These flags were no show/no call, not returning calls; incomplete or unsatisfactory work. I noticed he was unlicensed and uninsured. I chose to ignore the red flags because I was short of time and money. What a mistake! Every one of the problems listed above occurred in my house. I hired Neil early January. I had to get my house ready to list. Neil gave me an estimate for specific work to be done by a specific time. There were eight items on the estimate. (Only four were ever completed.) The payment was by thirds. There were problems from day one. He caused damage to my kitchen counters and marble-topped table. He broke a custom-fitted wood shade and a mug with sentimental value. (He replaced the shade and mug.) No one is all bad or good. In the kitchen Neil did some parts of the work well and I was pleased. But I was too distressed about the damage and the insufficient cleanup to maintain much confidence in him. Time was flying by. Neil did some things I?d never seen before, like painting walls, putting up unfinished trim, and then staining the trim, which messed up the walls. On a bathroom door frame he put up a broken piece of wood instead of replacing it. At this point I had to get Neil out of my house. I was upset about the no-show days (he blamed them on his wife?s illness, but they started a month before that), the sloppy work, and the mess I came home to on the days he showed up. I had paid two of the three payments, but he had only done half the work. He had done a few things not on the original estimate which I agreed to pay for separately. I told Neil that I had run out of time and needed to get my house on the market as is. I then hired someone I found on the list who was professional, licensed and completed in three days all the work Neil didn?t finish in two months. (See my review on F. Kempes General Contractor.) I paid more for the work because it was high quality. Again, you get what you pay for. At this point Neil decided to sue me because he felt I had not paid him enough. Long story short: he took me to court; after two hours of mediation we settled. I paid him less than he wanted but still more than he deserved, just to get it over with and move on. Please learn from my mistakes. Don?t try to do it on the cheap, because your house is too important. Hire someone professional, licensed and honest, get everything in writing, and watch out for those red flags.