Leverett Pool Remodeling

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Business Description: Retail sales and service of swimming pools and hot tubs
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Recent Review: Robert was very knowledgeable and professional. I investigated 4 other vendors prior to selecting American Leak Detection. They have developed sophisticated technologies in their specialty of leak detection to pinpoint a leak. Since they only do leak detection and not repair it was important that I could trust his recommendations as being objective. His analysis helped us make educated decisions on very expensive repairs so having the right answers was critical. Robert went carefully through each of his findings which was very helpful. A pleasure to work with.
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Business Description: Drewnowski Pools and Spas, a family owned and operated business since 1959, is committed to providing high quality products and services as well as superior customer service. Our professional staff works hard to provide you exceptional value in a convenient and friendly atmosphere. We utilize our knowledge, experience, and expertise to provide our customers with the most comprehensive service and educated advice. After all, Pools and Spas should be fun, not work! Drewnowski Pools and Spas was founded on the principles of hard work, exceptional customer service, and a focused attitude. It's these qualities, along with our outstanding quality, that keeps our customers satisfied. We have built many pools in the area, and we have a list of references available upon request. We maintain our excellent reputation for quality by maintaining a friendly relationship with our customers. We want each customer to feel comfortable with the construction process, so we welcome any questions or concerns at all times. Contact us today for more information.
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Recent Review: They were excellent. I had no problems with them and they did stuff on time. There was no charge for their last check up. They do a great job and are on time. Everything worked out great for us. They cleaned up nice after they were done and were very informative because he let me know what he was doing. He woke me up one day when I was napping, even though I knew he was coming. He was very good when I spoke to him to ask him something.
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Recent Review: We needed a new swimming pool liner and after trying two other well known pool services in the area, we called Bartels Pools. They not only responded to our call within 24 hours, but showed up to our home within that 24 hours to take a look at our pool. A well known pool service in the area came and went and never called us again like they said they would. Bartels was up front, took our order, was honest with the time it would take and even called us to tell us where we stood with time in getting our new liner for the pool. When the new liner finally arrived, the workers repaired the area of the pool needing repair, put the liner and the new steps in within two days. They were fast and thorough. I would highly recommend this pool service for any of your pool needs. They also open and close pools each season with the same high quality work.

Reviews in Leverett for Pool Remodeling

ABARTELS POOLS INC.
We needed a new swimming pool liner and after trying two other well known pool services in the area, we called Bartels Pools. They not only responded to our call within 24 hours, but showed up to our home within that 24 hours to take a look at our pool. A well known pool service in the area came and went and never called us again like they said they would. Bartels was up front, took our order, was honest with the time it would take and even called us to tell us where we stood with time in getting our new liner for the pool. When the new liner finally arrived, the workers repaired the area of the pool needing repair, put the liner and the new steps in within two days. They were fast and thorough. I would highly recommend this pool service for any of your pool needs. They also open and close pools each season with the same high quality work.
- Kathryn W....
DAdvanced Pool & Spa Services
This is a small family owned business that I have used since my husband died 6 years ago. I have always had a good relationship with them until this past summer. I had new decking put around the pool; and a lot of dirt fell in it causing much more difficulty for the opening. Also the patio people left 2 pin p**** holes that the father told the owner of the company there would be no charge for it since it was such a minor repair. The problem came when the son (who I happen to like) came to open the pool. He came a couple of times and threw in the usual chemicals; however it was not clearing up at all. Meanwhile my granddaughter from a neighboring state asked me if she could have a pool party at my house. Naturally I agreed since it was way in advance so, I was in a major panic that the pool wasn't clearing up. I called the mother who is the expert on chemicals and asked if she could come take a look at it. Her reply was I needed a new pump; and she would have her son call me with prices. He wasn't calling; so I called another pool company. They sent someone right over and said there was nothing wrong with the pump. I did have them change the sand (he said it didn't need that; but did it at my request.) So, I called the mother and told her I wouldn't be needing a new pump; but would like her to continue maintaining my pool once a week. She rudely said she didn't have time for me. I paid them $825.92 including $400 for the pin p**** holes that were supposed to be free. You don't cross the mother she is extremely petty and vindictive. Unfortunately the pool was not ready in time for my granddaughter's party. The thing of it is I was going to have them put in a new pool pump had they called me with a price. The money I saved not buying a new pump unnecessarily I used to buy a Dolphin pool cleaner; and the pool looked better then ever in the end. This was no way to treat a 78 year old lady who had been a good customer and always paid her bills.
- Virginia J....