Recent Review: We originally had bought our hot tub from New England Spas several years ago and had been happy with their service. When the hot tub recently kept turning off without reason, we did some investigation and believed the problem to be a faulty temperature sensor. We called and scheduled an appointment with them for the following week. The service technician came out without us needing to be there and did all the work earlier than expected. He only charged us transportation cost as the hot tub had just gone off warranty the week before. We were extremely happy with the whole process from scheduling the appointment to them coming and performing the work.
Business Description: Hearthside Fireplace & Patio located in Warwick, RI is a family owned business with over 30 years experience in the hearth, patio, and hot tub industry. Our staff of knowledgeable sales and service professionals strive to assist every customer find the right product and solution to meet their needs. Our company philosophy is to provide the customer with the best experience throughout the buying experience.
Business Description: When calling Tubs 2 Go most calls are answered by machine. Please leave your name, address,telephone # twice and problems you are having. We will return your call as soon as possible. Please note that we are unable to return most calls until late afternoon or early evening. All repairs and services will require a deposit when ordering parts and supplies for job. We except cash or checks only.There is a 3% discount offered for cash. Credit cards not excepted at this time.
Recent Review: I found Clear Water through Angies List about 6 months ago when i needed to find someone to clean, repair and refill my hot tub. They were so good, that I called them again now for the winter service. They responded to my service request within a day. Not only did they schedule an appointment immediately, but they also accommodated my need to reschedule in a timely manner. The service person called a half hour before showing up and was on time. He explained what he was dfoing and made recommendations based on our use of the hot tub. I actually learned quite a bit about how to use the chemicals and to keep my hot tub in good shape. I felt that the service was outstanding and I only hope that they will be in business for a long time so that I can use them more over the years.
Business Description: Established in 1986, Fiber Pro is a Professional bath repair and refinish Company serving Mass and RI. All of our Technicians are factory trained and Authorized Service Reps for LASCO & Aqua Glass, Kohler, Praxis, American Standard, Masco, Aker, Maax, Clarion Bathware, Jacuzzi, Aquatic’.
Business Description: Aquatic Technologies, Inc. specializes in Hot Tub Sales & Service, we also offer many other services like Swimming Pool Repair and Spa and pool cleaning services for your filtration systems, spas and pools as well as preventive maintenance services. In addition we also service saunas and jetted bathtubs which are in your Master bath. We carry pool and hot tub supplies
Recent Review: Mike responded within a day after I left a message. He came out a few days later and examined the hot tub and confirmed my suspicions that the pump was defective. He ordered a new pump which took a week and returned promptly to replace the unit. He was prompt, attentive and courteous. I would have him service my spa anytime and highly recommend him.
Recent Review: He is very informative and comes right on time. He is knowledgeable and timely. I don't have a lot of references for the price but based on what other people paid when I looked on Angie's List, I would say that it was excellent.
The gentleman was extremely knowledgeable, professional and willing to answer my many questions..as I had never had a hot tub before. Would hire them again. My guy's name was Joey.
- Linda T....
AA-One Pool Care, LLC
I have been using A1 pool care for over 6 years now. Chris has maintained my pool and spa with the utmost care. He is quick to respond to emails and voice messages. He is very knowledgeable on all subjects and has always been professional and courteous. His work ethic is fantastic. I highly recommend him.
- Joe F....
AFour Season Spas
Roger has been very responsive and has been great to do business with so far. We purchased a hot tub and are waiting for the delivery in a few weeks. With my work schedule it was difficult to find time to call Roger with my questions but he made it very easy by answering all my questions via email which worked out great for my schedule. I must have had a dozen emails with Roger and he was great at answering them all back very quickly and very detailed answers, not the one line of yes or no. Roger was great at explaining the different features of each model. Roger has a "showroom" which is based out of his house. I live down the street and never thought I would buy a hot tub from someone selling out of their house but being a small business owner I realized these are sometimes the best places to buy from. You have more of a one on one interaction with the sales person (Roger), we were the only ones there to view and sit in the hot tubs and we were not rushed at all. He was able to work around my work schedule so we could come in a little later in the evening when most places are closed. There is also a lot less of a chance a business out of a persons home will go out of business since there is less overhead, no monthly rent for a storefront. My wife and I appreciated Roger's honest opinions and was glad to see he wasn't a normal sales person pushing extra options. We are buying extra add-ons in the end but it was great to not be hounded with them like a few other stores we visited. At first it was odd since I didn't realize what his approach was to selling. I'm so use to sales people being overly excited, a little pushy, and almost very fake that it was nice to have a more down to earth sales person that was more there to teach us about each model, the color options, give his opinions, etc. It felt like I was talking to a friend that knew about hot tubs which was great. I didn't intend to purchase a hot tub from him the same day we went down there but it felt like the right choice. I looked at multiple other showrooms and online sites which says a lot that we ended up purchasing from Roger. I'll update the review once I receive the hot tub and start using it.
- Paul D....
ANew England Spas
Gerard and his team were fantastic. My hot tub was leaking significantly and the heater was not working. I was concerned especially with the cold weather coming. I called and they came out a few days later. Gerard quickly found the problem and fixed it in 10 minutes. He then gave it a thorough inspection and offered up some tips on how to save energy, etc. I would definitely use them again.
- Brian B....
ABill Roux Spa & Pool Service LLC
He is very informative and comes right on time. He is knowledgeable and timely. I don't have a lot of references for the price but based on what other people paid when I looked on Angie's List, I would say that it was excellent.
- Manjula R....
ABay State SPA TECH
Mike responded within a day after I left a message. He came out a few days later and examined the hot tub and confirmed my suspicions that the pump was defective. He ordered a new pump which took a week and returned promptly to replace the unit. He was prompt, attentive and courteous. I would have him service my spa anytime and highly recommend him.
- Robert O....
APatriot Spa Service
Great Job, Fast response. I have a Sweetwater SPA and Steve was there within a day (he had another job in the area). He was done with a previous job earlier and was over my house 30 minutes ahead of the scheduled time (that was a big PLUS!!!) Professional, figured out the issue within minutes, was right on about it!!! Git it going within minutes. I am very new to the hot tubs and Steve gave me a quick run down on necessities!!! Thank you!!!
- Eleonora P....
ACoulthard's Pools & Spas
Coulthard's Pools & Spas' Dana Whitamore came to install our hot tub. The service is an A for everything.
- Mark M....
AOASIS SUNROOMS & SPAS
It went really well. We purchased the hot tub from them and they installed it. Very professional, friendly, welcoming enviroment.
- William H....
ANew England Spas
Our hottub emptied itself this winter without I'm noticing. They told me to keep the tub warm if I can using a space heater, without even being a customer to them before. They came on a warmer day, fixed the broken pipe and flow switch, swapped a burnt fuse and the thing is running again, right before new year.