We had contracted with Heritage to have a new pool liner installed. While we were waiting for the liner to be installed, the pool pump was starting to have problems. It wasn’t serious, so we arranged with them to do the repair when the liner was installed. Well the pump was starting to have serious problems so I called them to tell them of the problem and see where we were on their install schedule. There were a couple of jobs ahead of us, but they would try and get someone out there . It seemed like within an hour of talking to them, someone showed up and repaired the pump. I have found this company to be knowledgeable about what they sell, pleasant to work with, and willing to provide good customer service.
- Elizabeth P....
This business is now managed out of Danvers, MA. [*** Link removed ***] As a review on Google said, they do not return phone calls. The quality of the work is OK, but billing was all messed up and there is no ability to have a conversation with anyone.
- Thomas E....
CAMERICAN POOL SERVICE INC
They are punctual and professional, but very expensive for work done. They charge you for everything. Your pool cover has to be clear of all leaves and water for opening or there is a $100 fee. All chemicals are extra. Their service for opening and closing is through, but not worth the price.
- Mark H....
DJ & M Swimming Pool Service
This was the worst pool opening ever. They did an incomplete job and the pool has never been usable this summer It is now almost August They 'opened' the pool in early June I can not get them to return my calls OR E despite more than 7 messages.. I am throwing in the towel (which should go nicely with all the leaves & muck they did not remove from the pool.
- G.m. K....
DPOOLS BY ANDREWS
WE ADVISE AGAINST USING POOLS BY ANDREWS. SINCE COMPLETING THE GUNITE WORK IN MID-APRIL, ANDREWS HAS WORKED AT OUR SITE FOR ONLY 6 DAYS IN THE PAST 2 MONTHS AND ONLY 2 DAYS IN THE PAST 20 DAYS OF JUNE. THEY HAVE 95% OF OUR TOTAL MONEY. PHONE CALLS ARE OFTEN IGNORED, REQUIRING REPEAT PHONE MESSAGES OVER SEVERAL DAYS. SCHEDULES ARE CONSTANTLY PUSHED BACK WITH NO RESPONSIBILITY ASSUMED. COMPLAINTS ARE MET WITH SARCASM AND VEILED THREATS ABOUT SHODDY WORK AND FURTHER DELAYS. ADDITIONAL CONCERNS INCLUDE: (1) SALESMAN'S ESTIMATES OF GRADING REQUIREMENTS: ESTIMATE WAS 2-3 FEET, ACTUAL WAS 8 VERTICAL FEET (RESULT: REQUIRED MORE THAN $5000 IN ADDITIONAL GRAVEL AND DIRT FILL. (2) SALESMAN'S RECOMMENDATION TO USE ANDREWS ELECTRICAL SUBCONTRACTOR -75% OF PAYMENT UP FRONT WITH POOR RESPONSIVENESS AND DELAYS IN SCHEDULE.
- Mary K....
FBullfrog Pools and Spas
George Oaks and Randy Copley improperly installed a new vinyl pool liner. An expert from a different company advised me that the pool now needs to be drained and the liner reset. This will cost me ~$1,750. I requested a refund of this amount from Bullfrog. They refused.
- Keith A....
ACR QUALITY POOL CARE CORP
Overall, the experience has been okay. The approximate cost is per month, which is average. I'm currently using their services.
- Ted P....
FEnvironmental Pools Inc
WHAT A COMPLETELY HORRIBLE EXPERIENCE. THEY DRAGGED OUT THE PROJECT FOR MONTHS. THEY INSTALLED CHEAP SYSTEMS INSTEAD OF THE EXPENSIVE ONES ON THE CONTRACT -- THEN REFUSED TO REPLACE THEM SAYING WE DON'T NEED THEM (EVEN THOUGH WE PAID FOR THEM). THEY ARE ALWAYS INCORRECT OR INACCURATE ON THE PHONE AND DON'T RETURN CALLS OR FOLLOW-UP WITH ANYTHING. THEY CHARGE FOR THOUSANDS OF DOLLARS OF EXTRAS THAT WE NEVER ASKED FOR, NEEDED OR WANTED. JUST ABOUT EVERY DETAIL OF THE PROJECT WENT WRONG AND THEY DON'T RESPOND TO ANY REQUESTS FOR HELP. THE TELEPHONE GATEKEEPER IS A NICE PERSON, BUT IS TRAINED TO MAKE SURE CALLS DON'T GET PAST HER OR QUESTIONS ANSWERED GENERICALLY AND INACCURATELY TO KEEP CUSTOMERS IN THE DARK.
- John T....
AMelrose Pool Service
The service was great and they were a pleasure to deal with. The price, quality, and service were fantastic. I would hire them again in a heart beat. My only regret is that I only have one pool for them to service. A+++++++++
- Joseph C....
AFrank J O'Reilly Electrical Service
We had a very hard time trying to find an electrician with any availability. I finally came to Angie's list and found Frank. He called me the same day, came and gave me a free estimate and was back the very next day to do the job. Very professional, helpful, and provided excellent service. We would definitely hire him again.
Business Description: working in the industry since 2003 i've learned what works and what doesn't. troubleshooting is FSP's specialty but it doesn't end there, leak detection, plumbing, equipment install, tile/coping repair, deck/patio sealing, basic pool maintenance and chemistry along with pool opening and closing. FSP has seen virtually every type of automation, cleaning system, and equipment combination imaginable!
The #1 goal of FSP is that the customer is happy when the work is finished.
Business Description: Dunk Bubble has been a pool service company since 1981, opening the doors to a retail store in 1988. Our knowledgable staff will help you enjoy your pool and summer long backyard vacation
Business Description: In Business Since 1999 with 565 fiberglass pools installed in MA, NH, RI and CT Over 20 full time employees. No subcontractors used Fully licensed and insured in MA, NH, RI and CT. The only award winning fiberglass pool company in New England to be nationally and internationally recognized by the pool and spa community of professionals. Additional email - email@example.com.
Recent Review: Great, Prices are listed on website along with all forms to schedule. I submitted contract and deposit and had pool installed within 2 weeks. Tom was able to work around a narrow entract to my backyard. Along with has been very responsive to questions since pool was installed to help provide information on the pool.
Recent Review: Louis from Ranieri Construction evaluated the scope of the project and provided an estimate with phase by phase options depending on what was found during each phase. This included excavating the existing skimmer and pressure testing of the existing lines. Our pool is estimated to be 40 years old. Its construction is somewhat unique with a concrete bottom and fiberglass walls. Louis' careful excavation of the skimmer revealed that the fiberglass wall is fastened to rebar running along the enter outside edge of the pool. This was valuable information as if we had approached this project differently demolition of the concrete deck would likely result in the pool collapsing. Louis is excellent at explaining the details of the work and the options available. He excavated the and replaced the skimmer, cut the concrete deck to create a new trench, replaced the skimmer lines, replumbed the feed and return lines at the pump and filter and laid the new concrete in the trench. I would highly recommend Ranieri Construction.
Business Description: We help families throughout New England childproof their swimming pools. With over 25 years of experience in the child safety industry, we install the Protect-A-Child Pool Fence because we believe it offers the best in safety, quality and construction. We take our work very seriously and our client relationships go much deeper than simply making a sale. We pride ourselves in our exceptional customer service. You can feel peace of mind knowing that we’ll be there for you from the first call through the completed installation.
Recent Review: Unfortunately we did not use professional concern to close the pool. Family members were able to aid us in closing the pool. My wife spoke with the representative from the company and was very impressed. We have retained the contact information for future reference.
Recent Review: Rob was a few minutes late and was extremely apologetic. He described exactly what he was doing and found leaks in the liner of the pool, which i did not suspect. He then tested all of the pool lines and found a minor problem with one of the lines. Rob was extremely helpful in offering to patch the holes and then when I declined telling me how i can patch them myself. He also described the process of fixing the return line that was leaking as well. I would recommend Rob to anyone who needed a leak found.