Taylorsville Gas Fireplace Installation

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Angie's List : Local Reviews : Fireplaces : KY : Taylorsville : Taylorsville Fireplace Contractors : Taylorsville Gas Fireplace Installation
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Recent Review: We called them to come out to do the regular maintenance. He completely checked the unit, cleaned the entire fireplace and did the whole nine yards. We had never had a problem. Following this, the fireplace began to start malfunctioning. The wonderful thing about this company is their guarantee. They came right out. They replaced the wall switch (no charge). It did not fix the problem. We called them again. They came out again (no charge). This time, it was a more in depth visit. They discovered a potentially dangerous condition within our fireplace. We are fortunate to have had such expertise working with us and not overlooking important details. I would call on them in a New York minute. They are all professional, prompt, and courteous. Best money we have ever spent.....life saved!
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Recent Review: Went well, arrived on time. Fast, efficient, professional.
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Award 2018Super Service Award
Recent Review: Thought more would be done for a $129 service call. Didn't do much more than checking the controls (15 min). Thought the service call would have included cleaning the vents and area around the controls. I guess I should have asked what a service call included. Will try someone else next time.
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Recent Review: It was an Angie's List Big Deal that I purchased. Our house is over 113 years old and he gave me different options depending on whether I was going to use it as a wood burning stove, a gas fireplace or if I wasn't going to use it at all. It was the original chimney. He told me how I could do the work myself if we chose to use it as a non working chimney so it wouldn't crumble. It was nice that he gave me those tips. It was great and I liked being able to see inside the chimney. He spent more time than he had to explaining options which I appreciated. He cleaned up after himself. I've never had a chimney so I don't know if the price was good. They were awesome on responsiveness. They came two days later and they were right on time.
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Recent Review: Kerry and Larry showed up when expected and were very nice and professional. They took the time to explain some functions on our fireplace that we were unsure of as we have only lived in the house for 2 years and had me look up the chimney using a mirror to see how clean and clear the chimney was. Due to this they didn't have to clean it so the charge was $100 less than it could have been. They also inspected the chimney from the roof to make sure all was ok up there and gave us a thumbs up that we are good to enjoy our new fireplace this winter. Kerry also provided a very informative fireplace safety brochure to get us started. I really appreciated that they were honest and didn't just unnecessarily "clean" the chimney just to up the price as some less reputable companies might do. I would definitely use Warm Hearth again and refer friends and family to them in a heartbeat. Thanks so much for your help! Kelli W.
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Recent Review: Brian returned my call within 15 mins.  He was came promptly and thoroughly cleaned chimney the next day.  He offered suggestions of possible but not necessary improvements (painting worn brick and replacing old sand and bed gravel)  It had been 10+ years since this gas fireplace had been cleaned/examined.  Professional, personable and did a fine job.  I asked many questions about another fireplace problem at another location.  He volunteered to take a look at pics and referred me to a business that could also help resolve the issue. Great job.  I will definitely call him again.
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Recent Review: Came twice to take measurements and to give us estimates. Provided a detailed contract prior to start of job. Took pictures of all work as it was accomplished to keep us posted on progress. Very professional crew did and excellent job on all areas. Prices quoted were what we paid. Very pleased with all aspects of the job to include clean up afterwards. Would recommend to anyone.

Reviews in Taylorsville for Gas Fireplace Installation

AGRATE BALLS AFIRE
We called them to come out to do the regular maintenance. He completely checked the unit, cleaned the entire fireplace and did the whole nine yards. We had never had a problem. Following this, the fireplace began to start malfunctioning. The wonderful thing about this company is their guarantee. They came right out. They replaced the wall switch (no charge). It did not fix the problem. We called them again. They came out again (no charge). This time, it was a more in depth visit. They discovered a potentially dangerous condition within our fireplace. We are fortunate to have had such expertise working with us and not overlooking important details. I would call on them in a New York minute. They are all professional, prompt, and courteous. Best money we have ever spent.....life saved!
- Becky M....
AGRATE BALLS AFIRE
cleaning and maintence on ventless gas fireplace. They are very skilled in their profession. Highly recommended. It was a 2 wk long wait, but normal considering the season. It was worth the wait.
- Stephani H....
ANew Circle Mechanical NCM Services
I bought the deal for repairing a gas fireplace and was contacted promptly. Service was scheduled quickly. The technician arrived promptly and got my fireplace working in short order. He showed me how to relight it if needed. I was very pleased with his professionalism and am now enjoying a functioning gas fireplace. Wish I'd done this last year!
- Janet P....
ANew Circle Mechanical NCM Services
Easy scheduling, tech was on time.  Tech was friendly, explained maintenance and service options.  He was in and out very quick.  That said, my fireplace gas flow was better and the igniter works first time every time now. Overall, i thought the deal was priced higher than the value, which is funny as they had the cheapest deal on Angie's list for the service. That said, I used New Circle for other work based on the experience, and they were priced cheaply and did very clean and thorough work. I would call them again.
- Gregg H....
AGRATE BALLS AFIRE
We have two ventless gas fireplaces, neither of which would start up this winter. Hadn't been cleaned/serviced since original installation. John came out and diagnosed the problems, cleaned and restarted both units in 45 minutes. Professional and knowledgeable and pleasant.
- Keith C....
ANew Circle Mechanical NCM Services
Arrived on time, was very professional and polite. Cleaned the fireplace and even gave me pointers for use going forward! Very satisfied and will recommend in the future.
- Tammy L....
AGRATE BALLS AFIRE
Vickie (co-owner) came out this evening and was VERY polite and VERY professional. (The fireplace had never been lit since we purchased our home, almost 3 years ago).  Vickie took the time to explain everything to us (safety wise) and completed a visual inspection of the entire unit. The fireplace was cleaned THOROUGHLY.  I would DEFINITELY recommend this company to anyone needing service performed on their gas fireplace. We will use them again!! 
- Dan M....
ANew Circle Mechanical NCM Services
MCM showed up on time and went to work, the guy was very nice and professional. We have used MCM since this purchase to service our air conditioner. We will continue to use them in the future
- Daila N....
FFIREPLACE DISTRIBUTORS
When we selected the fireplace the owner provided us with the name of a contractor that could install a wall for the fireplace to insert into.  Fireplace Distributors would provide the fireplace, flue, and install the until and start it.  After several phone calls their installers showed up.  They cut a hole in the roof before deciding they didn't have the right flue pipe.  They left stating they would be back on Saturday to finish.  They stated they did not need access to the house to tie in.  Thankfully we were home because they need to access the attic to tie the pipes together.  It took 3 trips for them to bring all the correct parts and complete the install.  Each time new people would show up I would have to prove via the receipt that they didn't have all the right components.  They were to cut and install marble around the seat which was not only cut crooked, it was installed crooked and has sharp edges.  Several phone calls have gone unanswered because they apparently have a history of ignoring customers who call.  The other issue that occurred was the batteries that came with the remote exploded inside the remote.  We took the remote to them and asked for another remote. The owner said it was not covered but he could sell me a new one.  We left angry and vowed to never do business with this company again.  Since then the flue installed by their installers has tipped and will need to be installed correctly by an HVAC firm.  Lastly their installers were cutting marble in the driveway, left their cigarette buts and debris all over the driveway when the left.  Suggest to anyone who reads this to get EVERYTHING in writing if you do business with them.  Be prepared to drive there anytime you need to talk with someone.  IF you call and leave a message, expect to be ignored. 
- Randi B....
AGRATE BALLS AFIRE
I called and made an appointment for the first availability, about 2 weeks out. They called a couple of days before to confirm and gave me a 2 hour window for arrival, just as they had said they would. He arrived right on time at the start of the 2 hour window that had been given. For each fireplace he took off the cover and glass. He cleaned the glass and vacuumed the area under the fire box. On both units he adjusted the flame height (and showed me how to do it myself). On one unit he adjusted the air mix to improve combustion. He was neat and left everything tidy. He was here a little over an hour.
- Jerry G....