Recent Review: We anticipated the job to be much bigger, more expensive, and much dustier. We greatly appreciate the honesty and expertise of Howard, combined with the expert craftmanship of Tray. His work was efficient and so very clean. We really appreciate the whole process from start to finish.
Recent Review: Everything went as planned; workers were invariably polite, professional and just flatly first rate. They showed up when they said they would, informed me if they weren't coming due to inclement weather, and the job (a considerable amount of work) was done in the amount of time they estimated almost to the day. Concrete replacement work was carefully done. I would add: there was no hard sell, no slick reports: just a professional who came to the house, did the estimate, and stated when the work would begin. They were slightly more expensive than some local firms, but I appreciated that they didn't waste my time suggesting cheaper "band-aid" approaches to what was a very serious problem. They looked at the situation, said what needed to be done, explained everything clearly and succinctly. And, they guarantee their work for the life of the structure.
Recent Review: I was pretty happy with D and L Crawl Space and Basement Waterproofing. They told me what they were going to do. I had a little problem with the garage but they are working to correct the issue. I had no problems with them in taking care of that.
Recent Review: Went well. They were there when they said they would be and finished the job in a timely manner. Cleaned up when finished and left the home looking like nothing had been done to the naked eye exteriorly. Inside was a very professional job. Clean and neat. Recommend
Recent Review: Workers arrived on time and worked steadily over two days to do waterproofing. Foreman was polite and professional and kept me informed of progress. Work on downspouts was added to project after discussion with foreman. Every effort was made to contain dust. I am pleased with the work and hopeful that it has solved my wet basement problems.
Recent Review: With the recent snow melt and the rain we are having this may be a timely recommendation. I hope you don’t have this need, but if you do I would like to recommend Master Service Company. We had at least six estimates for waterproofing our basement and although not nearly the cheapest, we were impressed by the presentation and the personnel and low key sales approach. So, we hired them! The work was done last week and again we were impressed with the crew doing the work, the care given to hold down the dust created, the quality of the materials used, and the willingness of the crew to keep us apprised of the job as it progressed. The was great care given to cleanup of what is a very messy job. We waited until the repair had been “battle tested”, (and this inclement weather has certainly accomplished that) before writing a recommendation. We could not be more pleased at this point. Again I hope you don’t have the need, but if you do give Mr. Jeff Russell at Master Service a call. Contact: Jeff Russell 317-720-3288.
Great! Representative was running late; called to advise. Went over everything in detail; answered all questions presented; left estimate. I will be doing the work in the spring.
- Kristin A....
Very pleased with the services. Workers were professional and cleaned up after the work. I have used them for 2 other waterproof jobs. Highly recommend the company.
- Barry &....
AHighland Basement Waterproofing
It went very well. The workers were very professional and they were careful not to create or leave a mess. They finished in a much shorter time than we expected. VERY SATISFIED!!!!!
- Connie M....
FB-Dry Waterproofing of KY
A technician was supposed to come out and give us an estimate to fix the leak in our basement and kitchen. Three hours prior to the appointment the technician calls me and says he is done with his last job and he is in my area, could he come earlier. I explained that I worked at a hospital and couldn't there until our scheduled time. He then ask me what it is we actually need done. I proceed to tell him about the leaks. He then tells me he could possibly fix our basement, but there is nothing he can do about our kitchen. I find this very unprofessional due to him not even coming to look at our house to see what could be done. Sounded like he didn't want to wait around for three hours for me to get home. I will never contact them again.
- Christina F....
Phillips showed up when they told me and did exactly what needed to be done. They repaired our foundation and fixed our water problem in our basement. I highly recommend them to anyone.
- Fred L....
BThe Basement Guys
It was really good. The first guy that came to provide the quote was a little pushy. After I let him know who I was and that I was in charge, it got a little better. I got a really good discount. He was able to come within a week. They were very prompt. The guys who did the work were there when they said they would be. They were very fast.
- Natalie W....
AB-Dry Waterproofing of KY
From the estimate to the completed work, I was very satisfied. Everyone was kind and professional. They took extra measures to keep the home as clean as possible. This was more difficult than just a basement job since it was in the actual living portion of our home. B-Dry was more expensive than another company's estimate, but they explained what they were doing and why and I felt their services were worth the difference in price.
- Ashley R....
ACase Foundation Systems
After meeting Joe at a home show, he came to our house and gave us an estimate. We agreed on price and was told they would contact us in a few days to set a date. The date set was in about 3 weeks. The team of 12 - 15 men arrived on the date we agreed on. They worked about 6 hours the first day and finished the job in about 6 hours the next day. While they were working we left the home because of high noise level. The floors were dug up around the walls. At the end of the second day they cleaned up and left the basement looking good. The floors had been re-cemented and the walls were covered with a white laminate material. The men that worked were polite and worked hard. They were only in the basement area of the house. They did have to drive in our yard to get to the back of the house. Our yard was a little soft from recent rain and we will have a little work getting our yard evened out again. I don't feel that was their fault, just the condition of the yard at the time. After a couple of days we had a hard spell of rain and our basement is now dry. So, at this point, it works perfectly. I would recommend them if you have a leaky basement or weak basement walls.
- Sharon C....
Very pleased with professionalism and quality of work. Had our first big rain last night since the installation and was great to be able to sleep without worrying of a flooded.basement in the morning. The sales rep, presentation and materials provided really helped us in understanding the rootcause of our water issues and develop a customized solution to meet our specific needs and budget. Price was better than the other quotes from other top name basement systems. The installation crew were some of the best contracted workers I've had the pleasure working with professionally or at home. They were polite, friendly, hardworking and went beyond the contract in helping to move heavy furniture and cover/ protect items from dust. We expected a mess but were pleasantly surprised to find the basement swept and mopped clean by the crew and all debris removed from site. All we had to do was a little more light cleaning and uncovering our furniture. Very pleased. Highly recommend.
- Jeff C....
Their work was a little on the expensive side, but everything has held up well. Overall, I’m happy with the work.