THESE GUYS ARE CRIMINALS!! The first time I called them we were having issues with our furnace. I had a $25 coupon from Angie's list and thought I'd call them. The young guy who came out (he is NO longer there, by the way), seemed nice, courteous and honest. He determined that our new furnace was not wired correctly, and after connecting a few wires, the furnace began blowing heat. We were so happy and were only charged about $100, minus the $25 coupon, and thus only paid around $75. The young guy tried to sell me a service plan, but we told him since the furnace and AC were new, we didn't want to at that time. Spring came, and now we found out that the furnace was NOT wired correctly, and even though we had heat in the winter, the furnace was "kicking on/off" thus using gas, even though it was warm outside. We found out the issue because only the furnace ran on gas, while everything else in the house is electric. The second repairman, a VERY rough character, saw the issue and told us, "he needed to go outside and write up a proposal of "our options". I had the feeling we were about to be screwed, and I was correct. After 15 minutes the guy comes back into the house with a range of figures ranging from $400 to $5000. The $400 figure would simply fix the wiring with NO warranty whatsoever. The next price was about $800 and included the same wiring fix, but 1 year warranty on their work, plus 2 service calls for cleaning in the future. He also suggested the $5000 quote which would give us a new furnace. The furnace and AC were brand new, so I know he only showed that quote to make the others look low.Being forced to have SOME sort of warranty, we chose the $800 option. The guy finished the wiring in 10 minutes and left. 10 minutes for $800, what a scam! We called the office to complain and were told the guy was new, but no offer to refund any money. Their technicians work on COMMISSION, so he kept most of the money! Now, we needed the stems of our shower replaced, a VERY simple procedure from what many plumbers have told me. After a different plumber didn't show, stupidly I thought maybe LexPro's plumbers were different, and since they sent me a $50 coupon, I would try them AGAIN. Yes, I am an idiot! I was told I would be chraged $39 service call to diagnose the problem, and if repairs, it would be applied towards the repairs. Being that I had a $50 gift card THEY SENT ME, I thought I had nothing to lose. I was WRONG again! This time a very scrappy guy in his late teens or early 20's shows up. Immediately he begins asking me questions about my house, how long I want to live there, etc. I thought that was odd. After looking at the SIMPLE job, he again says he "has to go outside to write up my options". Uh oh, here we go again. After 10 minutes, he comes inside with my options ranging from $880 to replace the stems, to $4000 to replace my bathtub, tile, etc??? The entire shower is new! Again, he showed me this high price to make his other ones seem small. I told him no way, and told him it was a 15-30 minute job. his reply was "well we have to make a living!". I offered him my gift card and told him I would look elsewhere. he said he wouldn't accept the card, so I wrote him a $39 check and told him to get out! This outfit is a JOKE! Anyone else that has given a good review is lying! Don't believe it! ALL Of their technicians work on commission, and instead of doing like the entire civilized world does, which is charge you per hour, they try to see how much you would be willing to pay. After asking the office after the first raping why I was charged $800 for less than an hour of work, I was told, "he is new..." DO NOT USE THESE PEOPLE! You will regret it!!!!!!!!!!!