This is regarding a residential asphalt driveway sealant product and service. Unfinished product delivery. Unfinished service delivery. Poor product quality/poor application of product. Unresponsive to customer. Poor customer service. Does not answer phone. Does not act on messages left on their answering machine. Does not return phone calls. Extremely slow response (28 days) to initial customer order. Order placed Sept. 19, 2012; partial and unacceptable product delivered Oct. 17, 2012. Lipps does not/will not state or commit to finishing order. Lipps states/uses excuses for their failure to perform (other jobs; other customers; limited work in this area; weather; etc.). Lipps needs to finish their product application. This is an asphalt sealing job, which they have not completed. Winter weather/adverse weather is approaching, which will further deteriorate their poor, partial job, and which will damage the asphalt underneath for which this sealing product service was ordered, which Lipps stated would offer 2 or 3 years of protection. Full payment was prepared on Sept. 20, 2012, and given to Lipps employee on October 17, 2012, when they finally showed to do part of the job. The check was cashed by Lipps a few days later. The sealant application Lipps did was sloppy, incomplete, and also walked on by one of their employees. All of this resulted in unfinished seal, exposed untreated areas of the driveway, spillage on house, foundation, garage doors, and wooden lawn decor. In addition, the job they partially did looks/appears sloppy, poor.