The experience was excellent. When I called Randy to inquire about this service, I left a message on his voice mail. He called me back within the next 30 minutes and we scheduled a day and time for him to come install the vanity. He was here at the time and day we agreed on and completed the job in a very timely manner. He was friendly and professional and I was very satisfied with the job. I thought his fee was reasonable and I would definitely recommend him to anyone who needed a capable and honest plumber.