The initial consult and measurements all the way to the installation was smooth and easy. We purchased Hunter Douglas shades, which are good quality. It didn't feel like the guys at SLATS were trying to upsell, which is good. The installation went well, and the end result looks great. Multiple people have commented on how good the shades look and how much light they keep out, which is an indication of good installation (minimal light coming through edges). The price seemed very reasonable compared to other places I investigated. Overall very good company.