Fort Thomas Central AC System Installation

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Angie's List : Local Reviews : Heating & A/C : KY : Fort Thomas : Fort Thomas HVAC Companies : Fort Thomas Central AC System Installation
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153
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Recent Review: have used them for many years to maintain HVAC system in a 65 year old home. They have always been reliable and, although not the lowest bidder, fairly priced.
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Recent Review: I needed a new central AC for my house. I got two estimates, and decided on Apollo because their pricing and financing options were more competitive. With both estimates, I felt that the product, warranty, qualified installers, and response time were comparable. I was pleased with the installation, and general performance of the Apollo service reps. As an example, the day after the installation, I noticed an oily substance leaking from one of the refrigerant lines. They responded within two hours, did a thorough check out, and found that there was some residual refrigerant on the inside of the AC housing that had run down and dripped on the base. Quick response and qualified service rep. What has left a bad impression in dealing with Apollo on this matter, is the way I chose to finance the work using an "18 months interest free" contract. I'm a big fan of interest free loans, and this played a significant role in my decision to choose Apollo. After receiving my account information on the financing, I noticed an "activation fee" over and above my contracted amount with Apollo. I called the finance company on two occasions, and also contacted Apollo to get an answer about the added charge. I got a different answer about the fee each time I called Apollo and the finance company. I told Apollo that they should credit me the additional fee, and then work it out themselves with the financing company. I haven't heard anything from Apollo in a few days now, and assume they are hoping this will go away. I expect issues to arise in contracts such as these, so the degree to which a company stands behind their commitments carries a lot of weight in my reviews. At this point, I can't say I would recommend Apollo because in the end, they have given me verbal explanations, but really aren't stepping up on this one.
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Recent Review: Did all the work in one day. Had to come back once to fix caulking issue.
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Recent Review: Company arrived and got to work immediately. They removed the old units carefully and disposed of them and installed the new ones. Their estimate of completion time was accurate, approximately 1 day. Quality of installation, both inside and outside, was excellent.
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Recent Review: Very well. The crew came on time, completed installation and took old equipment with them. From initial estimate to completion, process was smooth.
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422
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Award 2018Super Service Award
Recent Review: I called Bockrath HVAC after our Central AC stopped blowing air altogether. I figured it  had frozen up due to a low refrigerant issue. I called them midday Friday and they were able to come up noon on Saturday. Chris, the service tech was on time and very professional. He tested the system for pressure and checked for obvious leaks (which were not found). Our system was 1lb low on freon so he filled it. He also took the time to answer some questions and concerns I had about the age and condtion of the HVAC and the coils. AC is back up and working after the recharge. I will definitely call the for future service and intend to sign a yearl service agreement with them in the fall. I also anticipate we may replace the system in a couple of years as it was undersized with inadequate ducting. Bockrath is very professional, reasonably priced and having also installed a new Central AC at my inlaws, I can vouch for the quality of their work. Chris was a pleasure to work with.
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247
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Award 2018Super Service Award
Recent Review: We had both our central air conditioners break down within a week of each other just before a heat wave hit the area.  Air Authority came out to the house within one day to give us a quote.  They were able to install the two new air conditioners within two days.  They brought two crews out to install the units and were completed in about 4 hours.  They were very professional and the entire experince was great.
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190
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Award 2018Super Service Award
Recent Review: The technician arrived on time and was courteous and professional. He explained what the problem was in words I could understand.  The repairs took less than an hour.
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Recent Review: Great. He was prompt and professional.
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411
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Award 2018Super Service Award
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Recent Review: I put in a panicked call at 1:15 due to water coming out of the a/c unit in my basement. The amount of water was startling and I wasn't sure where it was coming from. Since it was Sunday, I wasn't sure what would happen, but I called and got a real person on the phone! She was very nice and professional and promptly sset about scheduling my appointment. She called me back about 15 minutes later and said a tech would be there in 15 or 20 minutes. The tech was there in 10 minutes! He was very polite and even put on shoe covers before entering the house. He promptly set to work and assured me it was nothing serious, just a clogged drain pipe. He took the time to explain how the a/c unit works. When he completed the repairs, he even cleaned the front of the unit! I was very impressed. They now have a new customer for life!

Reviews in Fort Thomas to Install Central AC

AZimmer Heating & Cooling
have used them for many years to maintain HVAC system in a 65 year old home. They have always been reliable and, although not the lowest bidder, fairly priced.
- Maurice C....
BAPOLLO HOME IMPROVEMENTS
I needed a new central AC for my house. I got two estimates, and decided on Apollo because their pricing and financing options were more competitive. With both estimates, I felt that the product, warranty, qualified installers, and response time were comparable. I was pleased with the installation, and general performance of the Apollo service reps. As an example, the day after the installation, I noticed an oily substance leaking from one of the refrigerant lines. They responded within two hours, did a thorough check out, and found that there was some residual refrigerant on the inside of the AC housing that had run down and dripped on the base. Quick response and qualified service rep. What has left a bad impression in dealing with Apollo on this matter, is the way I chose to finance the work using an "18 months interest free" contract. I'm a big fan of interest free loans, and this played a significant role in my decision to choose Apollo. After receiving my account information on the financing, I noticed an "activation fee" over and above my contracted amount with Apollo. I called the finance company on two occasions, and also contacted Apollo to get an answer about the added charge. I got a different answer about the fee each time I called Apollo and the finance company. I told Apollo that they should credit me the additional fee, and then work it out themselves with the financing company. I haven't heard anything from Apollo in a few days now, and assume they are hoping this will go away. I expect issues to arise in contracts such as these, so the degree to which a company stands behind their commitments carries a lot of weight in my reviews. At this point, I can't say I would recommend Apollo because in the end, they have given me verbal explanations, but really aren't stepping up on this one.
- Robert R....
AJonLe Heating-Cooling
Company arrived and got to work immediately. They removed the old units carefully and disposed of them and installed the new ones. Their estimate of completion time was accurate, approximately 1 day. Quality of installation, both inside and outside, was excellent.
- Rand R....
ASchibi Heating & Cooling
Very well. The crew came on time, completed installation and took old equipment with them. From initial estimate to completion, process was smooth.
- Bonnie P....
ABockrath Heating & Cooling
I called Bockrath HVAC after our Central AC stopped blowing air altogether. I figured it  had frozen up due to a low refrigerant issue. I called them midday Friday and they were able to come up noon on Saturday. Chris, the service tech was on time and very professional. He tested the system for pressure and checked for obvious leaks (which were not found). Our system was 1lb low on freon so he filled it. He also took the time to answer some questions and concerns I had about the age and condtion of the HVAC and the coils. AC is back up and working after the recharge. I will definitely call the for future service and intend to sign a yearl service agreement with them in the fall. I also anticipate we may replace the system in a couple of years as it was undersized with inadequate ducting. Bockrath is very professional, reasonably priced and having also installed a new Central AC at my inlaws, I can vouch for the quality of their work. Chris was a pleasure to work with.
- Aaron B....
AAir Authority Heating & Air Conditioning
We had both our central air conditioners break down within a week of each other just before a heat wave hit the area.  Air Authority came out to the house within one day to give us a quote.  They were able to install the two new air conditioners within two days.  They brought two crews out to install the units and were completed in about 4 hours.  They were very professional and the entire experince was great.
- Michael G....
AClark Heating & Cooling Inc
The technician arrived on time and was courteous and professional. He explained what the problem was in words I could understand.  The repairs took less than an hour.
- James T....
AOne Hour Heating and Air Conditioning
I put in a panicked call at 1:15 due to water coming out of the a/c unit in my basement. The amount of water was startling and I wasn't sure where it was coming from. Since it was Sunday, I wasn't sure what would happen, but I called and got a real person on the phone! She was very nice and professional and promptly sset about scheduling my appointment. She called me back about 15 minutes later and said a tech would be there in 15 or 20 minutes. The tech was there in 10 minutes! He was very polite and even put on shoe covers before entering the house. He promptly set to work and assured me it was nothing serious, just a clogged drain pipe. He took the time to explain how the a/c unit works. When he completed the repairs, he even cleaned the front of the unit! I was very impressed. They now have a new customer for life!
- Patti L....
ANEW CLIMATE HEATING & AIR CONDITIONING
Work was completed on time in a professional manner including final clean up. Contractor was very courteous, knowledgeable and kept us up to date with progress. Overall Excellent workmanship.
- Michael M....
AChilly Heating & Cooling
A problem was identified with part of the unit.  The technician informed me of the issue and made the appropriate fixes.  AC works great!
- Jeff C....