They did a good job drying out the crawl space and removing the mold. However, they did not adequately fix the hole they cut into my bathroom floor. They never stopped in daily to check on the progress as they said they would. And, when they charged my credit card, they overcharged me by more than $500 without saying a word about why they did it. I had to call them to get an explanation. They said they had made a mistake when estimating the # of fans needed. I said that was their problem, and they should honor their estimate. Nope. They totally blew me off. I even wrote a letter to the owners detailing all the issues there were with the services provided. I never heard from the owners. I was very dissatisfied with their customer service. I will never use them again. And, to top it all off, I received a postcard from them, thanking me for letting them clean my carpets. What carpets??? I don't have any carpets in my entire house.