Seeing that so many of my neighbors had replaced their roofs, I called several roofers for estimates. The salesman from Premier Window Systems (7390 Broadway Avenue, Merrillville, IN 46410, Phone: (219) 864-7455, (888) 599-7455) provided the most impressive presentation -- explaining exactly what they would do, describing the differences between the qualities of materials they offered, assuring me that he would help me obtain the best possible insurance settlement to help offset my out-of-pocket expense. Even though other roofers offered to do the job for just the amount of the insurance settlement, with no cost to me, their proposals included only the most basic of materials. One other roofer quoted for the higher quality Corning roof products used by Premier, but Premier's price was a bit less. But that is not what persuaded me to hire Premier; it was the sense of caring I felt from my dealings with my salesman, J. J. Halpin. True to his word, he made sure that the job progressed as he'd promised it would, returning several times while the work was underway and after it was done to make sure everything was to my satisfaction. The workers themselves were punctual and efficient, and so cheerful -- they interacted with each other in a way that made it obvious that they were happy in their work. J.J. had suggested installing a skylight for my kitchen while i was replacing the roof (not to be covered by the insurance settlement, of course). Though I wanted to keep my out-of-pocket expenses down, I am so happy that he persuaded me to put in the skylight! It was definitely the right thing to do. I get enjoyment from it every day, and, as J.J. called to tell me a couple months later, I am even eligible to get an income tax credit for the skylight. The drywaller who framed out the skylight in my kitchen after the roofers were done was extremely personable and pleasant, in addition to being punctual, efficient, and skilled at his craft. I have nothing but praise for the people I dealt with from Premier. They provided me with a superior product and, at least equally important, they made the experience of having the work done both pleasant and hassle-free. The president of the company even called me a week or two after the work was completed to make sure I was satisfied. I highly recommend Premier and plan to work with them again when I replace my windows.