The first appointment was just OK--2 handymen came over. One took down the door framing and molding and removed the pocket door for the first floor powder room The other did a few odd jobs (he did OK, not perfect but not worth complaining about). In removing the pocket door, some molding was broken but I assume that is a normal risk. When I scheduled their return to put the door back on (the door had to be refinished, so this was much later--maybe as much as 2 months), it did not go well. 2 people came over, they brought replacement trim for the piece that had broken off. The door was put back on and appeared to work--I was told there was some caulk that was still wet and to give it some time to dry. The handyman allowed me to open and close the pocket door and it worked--I did not have any complaints at that time. He left, the other had been gone for 30 in already (a little early, but it was a Saturday appt). Later that afternoon, I went into the bathroom and it was clear that the work had not been done properly. When reassembling the molding, it appears they switched the two vertical pieces; in an old house, those peices are not going to be identical. So now one side of the molding sticks out past the top piece and the other side they chisseled off the top peice so that it fit against the vertical peice. They cracked one piece of wood trying to put it back where it did not belong. The molding did not match up on the wall where it used to be, so there is a curled up edge of old wallpaper (that had been skim coated over twice) exposed. And finally, the caulk was everywhere...there are half inch gaps just filled with caulk, and it was just dripping on the woodwork like a bad icing job (although there are probably two big edges that will need to be caulked before it can be painted). After a week, I decided I should give them a chance to make it right so I contacted the owner and I sent pictures. He agreed that it was not good and he promised to come back and fix it. We tried several times to schedule something with no luck, finally in January we had a date and time and I took the afternoon off work but the guy was a no-show. I texted the owner twice about rescheduling and got no reply. To add insult to injury, the pocket door fell off the track at the beginning of March (mind you, we had been in the house 6 years before the first problem). Apparently (according to the carpenter I hired), no stops had been installed to make sure the pocket door did not go too far into the "pocket" and right off the back of the track.