Business Description: We are a family owned and operated company, offering Large appliance repair, insinkerator garbage disposal warranty and non warranty repair, also spa tubs and out door hot tub repair and maintence. We work COD and accept cash check visa and master card.
Recent Review: Telissa is a hands on person and knows her business. The price was very reasonable for the work done. We plan to have her make the tub operational as soon as the required wiring is installed. She definitely has her customer's best interests as her goal.
Recent Review: THEY INSTALLED THE HOT TUB AND TAUGHT ME ABOUT TREATING IT WITH CHEMICALS AND OTHER MAINTENANCE OF HOT TUB. THEY SOLD ME A GREAT QUALITY HOT TUB AND EXCELLENT SERVICE TO GET IT UP AND RUNNING.
Recent Review: The three man crew arrived on time, were neat, polite, and efficient. They gave me instructions on how to treat the water to keep it at the proper pH. Theyve been responsive since installation by phone, mail, and e-mail. The hot tub is manufactured by them and have had no problems.
THEY INSTALLED THE HOT TUB AND TAUGHT ME ABOUT TREATING IT WITH CHEMICALS AND OTHER MAINTENANCE OF HOT TUB. THEY SOLD ME A GREAT QUALITY HOT TUB AND EXCELLENT SERVICE TO GET IT UP AND RUNNING.
- Leslie &....
ACarmel Hot Tubs & Spas
I HAD CALLED A PLUMBER AND HE NOTICED A LEAK FROM THE JACUZZI TUB. PLUMBER SAID CALL HOT TUB INSTALLERS. ONLY ONE WOULD CONSIDER COMING OUT, CARMEL HOT TUBS TO THE RESCUE, GREAT GUY, GREAT COMPANY, REASONABLE PRICE, VERY TIMELY.
- Tom C....
We shopped at Royal Spa, Carefree HotSpring and Carefree Sundance. It's pointless trying to weigh the claims and counter-claims of these major dealers about each others' products, so we focused on features and price. We know people who own each of those brands and they're happy with them. We didn't want a spa with loungers based on second time buyers avoiding them. We wet tested comparable models in the 400 gallon range with 4 bucket seats. Royal was most willing to negotiate on price, the spa's dimensions were best for the area we had (rectangular instead of square) and the Angieslist feedback was good. Delivery and setup was on time and professional. Four months in, no issues. Power consumption is approximately as claimed, based on comparing bills vs. last year. We really enjoy the spa.
- Jeffrey S....
I saw the Spa Jocks signs around Carmel and decided to give them a try. Karl responded immediately to my email and came to do the initial checks on my new hot tub the next day. He was friendly and informative. I receive twice monthly service, plus if the tub is used frequently I send him a text and he is over within 48 hours to check the levels. In addition, when I had a circulation pump problem he was at my house within 5 minutes! Luckily, the pump was still covered under warranty. However, Karl took the initiative to take the pump out and delivered it to the Royal Spa for me rather than making me wait for a service call. The pump required replacement and was done promptly. Karl provides excellent customer service and knows what he is doing. I highly recommend him to anyone.
- Diane S....
AAngie's Pool & Spa Inc
Service techs had trouble identifying problem at first. The techs called the vendor and received the help they needed to repair the spa.
- Bridget A....
AHot Tub Joe's
We have a hot tub that is in the backyard, it is a large one, and it was really bad and needed some work. So, I called him out, and he and his associate came out and spent about 3 hours draining it, cleaning it and it did not look like the same spa when they were done, it was so sparkling. Because I knew nothing about this and my husband was busy elsewhere that day, he allowed me to video tape with my little player as he gave thorough instructions on how to use and maintain the spa, and he spent about 20 minutes doing that. It was wonderful. I used one of the Angie's List's coupons and the charge was very reasonable. We are just going to have him out annually to drain it and clean it, although we have kept it very clean. He recommended places to go to buy the products that you need for cleaning it. It was just wonderful. He was very professional and an unusual man. He knows his craft.
- Margaret Z....
AHot Tub Joe's
Joe is super. He gave me a a ton of tips on cleaning and maintaining jacuzzi. He saved me several hundred dollars with tips on cleaning the tub and filter. Joe is a great guy. My only caveat, he is extremely busy, so it will take a week or so before he can get to you, but he is totally worth the wait. Just hang out and talk to him. You will learn more about jacuzzi's in that 15 minutes, than you will all year.
- James N....
They did a great job removing my old hot tub from the middle of a deck, which was built around the old hot tub and covered ~50% of the height of the hot tub. Then they successfully installed the new hot tub by lowering it into the resulting "hole" in the deck without doing any damage to the deck and with only a couple inches to spare on each of the 4 sides of the new hot tub. Really an incredible job of removal and installation. They also customized the stereo system location above the deck surface since it would otherwise have been below the deck and unusable.
- Donald T....
He was great - diagnosed the issue quickly and made the repairs. Royal Spa uses some non-standard parts and he was able to adapt.
- David K....
ASHS Pool & Spa Service
This company is professional and responsive. Our first request for service was answered immediately and with available help. The first cleaning was done with detailed attention and with professional knowledge of how to go about cleaning and restoring balance to our water. This company also is available for repair of pools and spas. It is a joy to find a company who is competent and trustworthy. We have been disappointed with several other spa services. We highly recommend SHS Pool and Spa Services.