Recent Review: Great company - Jenny on phone is very pleasant and easy to work with - excellent installers/repair folks. One of the best companies I've used - just easy and straightforward - no surprises.
Recent Review: Mike Martin is the local Window Source rep and he is also a full-time professional firefighter. For the record, replacement window reps are, overall, the worst contractors I have had to deal with in the renovation of my building. I actually threw one of the competetors' reps out of my building for high pressure sales tactics and told another by phone that I would not work with a company that presented the way they did just in the scheduling! After talking to 7 different companies, including a couple who came in lower on price, I chose Window Source because of Mike's presentation - not at all pushy and very informative. Mike's installer, Duane, was tremendous. He gave meticulous attention to detail work. Mike went out of his way to special order the exterior coil wraps to match the trim paint already on the building, and it's a perfect match! Duane's installation of the wrap is beautiful. My building is in Fountain Square, an area that is working hard at revitalization. The quality of work is what I would expect to see in a much more affluent neighborhood. Thank you, Mike and Duane, for helping us add to the beautification of our neighborhood! Use Window Source, you won't be disappointed! P.S. Mike also connected me with a great drywall guy and a network of firefighters for other jobs we need to complete. I love that we're also supporting our local civil servants.
Recent Review: Work was done at the time and cost agreed upon. Workmanship was excellent, as was attitude and professionalism of all personell. They were fantastic from initial "sales" call to end of job.
Recent Review: The guy came out and measured, gave us the estimate, we sent him a deposit to start and he called when the window was ready and came and installed it. He did a good job, we had nothing to clean except normal cleaning, like sweeping. I do have other windows to do later and I will call them back to do the work.
Recent Review: The owner, Steve Moss, came out himself. I thought I needed replacement windows because the seal had broken, and suspected I also needed some siding replacement. He checked out both areas thoroughly, and suggested that since the windows operate well and don't seem to leak cold air in the winter, that the broken seal is more of a cosmetic issue. He told me that Argon seals rarely last more than 8 years, and that I could contact a window glass company and have the glass replaced on one side to remove the "frosted" look, rather than have the entire window replaced. He also said that I don't need new siding, and that it is normal for some dirt to work its way under the siding. He showed me how to manipulate the siding to clean up the problem. In all, he spent about twenty minutes at my home, reassured me on two separate issues, and didn't charge me. I couldn't ask for a more honest, courteous person to work with. When I do need any work on the outside of my home, I will definitely have Moss Roofing perform it.
Recent Review: We found Window Universe online and requested a quote for 5 windows. We also received quotes from two other providers, but we ultimately went with Window Universe. They were very responsive to our emails and phone calls, and the windows arrived relatively quickly compared to another provider we had used previously. We had one glitch with the process, but they responded promptly and made it right. We will definitely call Window Universe again when we are ready to replace more windows.
Recent Review: Dan was really great about being in and out with his quote, showing us the window he was going to use, and communicating quickly when we had questions after his initial visit. The installers were very professional and friendly. The only minor issue we had was about payment. Make sure you clarify how you're expecting to pay when you order the windows. They were very understanding and accommodating about the issue, though. The windows look great, and I'm very pleased with my experience!
WE WERE IMPRESSED, WE CALLED FOR ESTIMATE AND HE WAS HERE WITHIN A DAY, WAITED TILL NICE DAY TO REPLACE WINDOW, VERY PUNCTUAL AND COULDNT RECOMMEND HIM ANY HIGHER
- Arnold &....
DHome Depot at Home Services
initial installer was late past time window. adjusted window improperly upon installation which made window sag (reason i replaced window in the first place). original installer did not want to correctly remedy problem and i was told by a customer service person that came to my home to see what problem was that ind. contractor co. name wasn't important then he hung up on me during phone conversation and wouldn't answer calls. overall save yourself the month and a half worth of headache i wish i would have listened to others complaints!
- Josh P....
AWindow World Of Indianapolis Inc
THE INSTALLATION WAS SECOND TO NONE. THE WORKERS WERE VERY PROFESSIONAL AND CLEANED UP AFTER THEMSELVES. WINDOW WORLD REPRESENTS AN OUTSTANDING VALUE FOR REPLACEMENT WINDOWS. THE QUALITY OF THE COMFORTWORLD 4000 RIVALS THOSE AT THREE TIMES THE PRICE. I HIGHLY RECOMMEND THEM.
- Timothy B....
AMr Window Inc
This work was done several years ago in January. They were really great. The work was completed quickly to not make the house cold. They were tidy, efficient and cleaned up well.
- Mary &....
AFadely Home Design
Mark, the owner, provided great service, including revising his bid based on my changes, along with extreme patience as I secured 2 other bids and made my decision. Once the job was complete, he followed up with me, which I very much appreciated. Mark's professionalism was excellent. After his crew completed their work, I had to re-install 2 blinds that were reversed and may have to replace a couple of perennials next Spring due to the placement of their ladders. I will use Mark's company again, as I work through replacing windows and doors in my home.
- Debbie B....
AAcadia Window & Energy Products Inc
RESPONSIVE TO COMING TO OUR HOME QUICKLY FOR A QUOTE. SEEMED VERY COMPETENT AND PRICING SEEMED IN LINE, BUT HESITANT TO DO A BAY WINDOW. WASN'T COMFORTABLE WITH DOING MASONRY REQUIRED FOR THE BAY WINDOW. WE CHOSE ANOTHER VENDOR.
- John A....
Very professional and courteous and on time for all appointments and explained their estimate thoroughly and revised it as needed. They did not have the style windows I wanted (stainable interior vinyl/fiberglass), but I plan to use them in the future for other windows in my house. Good window and a good company.
- Nanette S....
ALifestyle Group Residential Remodeling
EVEN THOUGH THE WORKMEN WERE FACED WITH A RAINY WEEK, THE JOB WAS COMPLETED QUICKLY AND BEAUTIFULLY.
- Peg &....
BLOWE'S HOME IMPROVEMENT
Lowe's is fantastic. The installation on the bay window was unsatisfactory but they guarantee their installation and have had people out to resolve the issue. I would grade the quality as an A, except the install of the bay window did knock them down a bit.
- Abe J....
AElbert Construction Inc
DALE AT EXTERIOR DID THE ACTUAL WORK WHICH HAD BEEN CONTRACTED THROUGH ANOTHER COMPANY. HIS CRAFTSMANSHIP IS SUPERB AND HIS APPROACH IS THOROUGH AND EFFICIENT. HE IS PLEASANT TO DEAL WITH. I WAS SO IMPRESSED THAT I ASKED HIS FIRM (THOUGH DALE HIMSELF WON'T BE INVOLVED) TO REPLACE MY ROOF.