Carmel Water Fountain Installation

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Angie's List : Local Reviews : Handymen : IN : Carmel : Carmel Handyman Services : Carmel Water Fountain Installation
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Business Description: Began in Carmel Indiana as Adamson Landscaping and became A&R Landscaping, Inc in 1987. We can do everything outside of your home. Call us for FREE ESTIMATE.
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Business Description: We are a two woman crew who love getting their hands dirty, currently residing in the fountain square neighborhood, but always willing to travel. Let us do the dirty work for you, check us out on facebook at handy gal indy, or see our website at handygalindy.com requests quotes or more information at either page and we will promptly get back with you.
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Business Description: Free Estamates, Payment is half down with remaining due upon completion, We accept cash, check or charge, our work is 100% guarenteed
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Recent Review: On June 22, 2012, I visited and purchased a fountain from Rosie's for $756.95 ($809.94 with tax). Mary Beth handled my purchase. She was pleasant and courteous, which I always appreciate. She stated that she would estimate $200 for delivery, but based on the difficulty of the install, that amount would probably be adjusted to $150. The bill stated: and quot;will pay delivery @ time of delivery.and quot; I told Mary Beth that I was ordering early, but did not want delivery until later in July because I was having a patio installed along with a matching concrete pad for the fountain. I also informed Mary Beth that, on the day following the patio installation, my electrician was arriving to run the electrical from the fountain pad to the house. This would make any install easy since the installers would not have to create a solid surface for the fountain, but would have only to set it up and level it. On the receipt, Mary Beth indicated and quot;will calland quot; and and quot;mid-July.and quot; At the end of June, afterI had the patio contractor scheduled for July 24-25 and the electrician scheduled for July 26, I called Rosie's. I provided these dates and asked if the fountain could be installed on Friday, July 27. They confirmed that, because I was calling so far in advance, this would not be a problem and told me that they would be there in the morning to install my fountain. On Tuesday, the day the patio and matching fountain pad was installed, the patio contractor asked me if the electrical box, for the fountain, should be installed in the center of the cement pad (for a hard wired fountain) or at the side (for a plug in fountain). I had no idea, so I contacted Rosie's and stated that I was having a fountain delivered on Friday and that my patio contractor had some questions about the type of fountain I was having installed. I had the person from Rosie's on speaker phone so that they could speak directly with my fountain contractor. The person from Rosie's had no clue about my order and asked me what kind of fountain I was having installed. I stated that it is a FT35 PV. The person from Rosie's said she had no idea about the electrical. I suggested to her that she might locate someone who does know and put that person on the phone. Finally, a male came on the speaker phone, asked me what kind of fountain I purchased, and stated that he wasn't sure, but MOST of their fountains were plug in fountains that required a GPI box. The patio contractor understood what the person from Rosie's stated and did the install based on some guess-work by the person from Rosie's. On the morning of July 27th, after everything had been prepared that week, I contacted Rosie's to confirm the installation of my fountain that morning. The person who answered the phone stated that they were out installing a fountain and that she had no record of my fountain or its installation. I was absolutely shocked. Because this person had no idea about my fountain, or what to do, she put me on the phone with someone else. I explained my situation, stating that I had ordered the fountain on June 22, had called Rosie's and had received a confirmation about my install date/time weeks before, and had even called that week to discuss my fountain. I stated that I had spoken with Mary Beth at the time of my order. The person, on the phone, stated that she was Mary Beth. She stated that there was no record of my installation for that day and that the installers were doing a big installation that morning that required several of their men. She stated that she would have to get back with me. I was very disappointed, not just because Rosie's had messed up, but because I had arranged my schedule to accommodate a morning installation. Now,I had to wait around for Mary Beth to research the situation and call me back. Later that morning, Mary Beth called me and stated that the fountain was not prepped for install and that because it was a floor model, they had to do some repainting where it was scratched. I was a bit perplexed because, having ordered it 4-5 weeks previously, I would think that the prep work would have been completed long before the date of delivery. I had even stopped by during the 4-5 week period to purchase a plant and, while there, asked about my fountain. During that visit, they stated that it was probably disassembled and on a pallet ready for delivery. Well, it was on a pallet, I'm sure, but apparently it was not readied for delivery .... even on the day it was to be delivered. Mary Beth gave me an option. I could have them deliver my fountain that afternoon or I could postpone the delivery, allow them to paint the scratches and clean the fountain, and have it delivered on Saturday. My hands were obviously tied. I agreed to the Saturday morning delivery, but asked Mary Beth where the break-down had occured in their process. She seemed irritated that I would ask her that question. She asked me what I meant. I stated that I had ordered the fountain weeks in advanced, had called on a couple occasions prior to my promised delivery date, and still, after all that, they were unable to deliver the fountain when they agreed. Mary Beth seemed a bit touchy about the issue and stated that a part-time person had placed my order on the wrong spot on the board and it was missed. I realize human errors occur, but I also expect businesses to go the extra mile when its their fault. I hardly received an apology. I was charged $150 for the installation and delivery. While that is the price I agreed to pay, it seems that Rosie's could have offered to do something special to make up for a problem that was completely in their control. What could they have done? Perhaps a heartfelt apology. Perhaps a deduction on the installation. Perhaps a plant. Perhaps the owner could have called to apologize. All of these things are tools that a business can use to create good customer relations and long-term customers. None of this occurred. I had to have Rosie's come back out the following week because the fountain was losing water. I would fill the fountain and within one day, the fountain was nearly empty. This time, when I called, the person said that they don't know anything about fountains and would need to transfer me to the Owner. The owner had a tone in his voice that sounded like I was fabricating the story. He asked if the water was splashing out and that was the reason for the empty basin. I stated that there is no way that it was splashing that much as to empty the bowl. He stated someone would be out to fix it. The installers returned and put silicone near the hoses that connect to the pump and the fountain. They pinned the hose so that not very much water was coming from the top of the fountain. I had to run into the house to give them pennies and other change so they could level the various parts of the fountain. They left and everything seemed fine...except that they had clamped the hose too tightly and not much water was coming from the top of the fountain. Since it is late in the season, it will have to do for the remainder of the year. I plan to call Rosie's and have them do a Winter preparation (taking the fountain apart, covering it) and then coming back in the Spring to reassemble it, do maintainance, etc. I do not blame the employees. They are only as good as the processes established by management and the training they receive. Rosie's has a lot of great selections and I would like to be a customer; however, old-fashioned friendly customer service doesn't seem like too much to ask for. They need to do some work in that area. I score them with A on most categories; however, I could not, in good conscience, give them a good grade in professionalism nor punctuality.
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Business Description: Full Service Design Build Landscape Company. Custom landscape designs & installation for patios, outdoor kitchens, trees for screening, drainage problem solutions, pruning, master landscape plans, lawn care (weed control & fertilization/ tree & shrub problem diagnoisis and treatment, and much more.
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Business Description: Precision Landscaping, LLC is a full-service landscaping company servicing Indianapolis and surrounding counties. We specialize in landscape design, hardscapes (patios, pergolas, fire pits, grill islands, decorative fountains, etc.), tree/leaf removal and much more. Visit us at www.precision-landscaping.org for more information.
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Business Description: Retain It Landscaping was founded on 8 success measures that sets us apart from our competition: Quality Authenticity Passion Excellence Speed Honesty Attention Family These success measures have been our guiding principles ever since the foundation of our company in 1992 by Robert Hoover. Four years later Robert Hoover welcomed his brother Jeremy Hoover into the business. Between the two of them, they have over 55 years of experience in the Landscaping industry. Whether your project is big or small we will use our success measures to guide us in your project. This will enable us to exceed all of your expectations. Our customers will be proud to stand by there finished landscaping projects. We proudly serve all of Indiana. Services: Below are some of services we offer for commercial and residential properties but we do much more than this. Please contact us using the link above to find out if we provide the service in which you are in need of. Hardscapes Pavers Patio's Walkways Decks Outdoor kitchen area's Retaining walls Sitting walls Fire pits Water feature's Fountains Patio repairs Retaining wall repairs Housing edition entrances Soft Scapes Flowers and plants installation Bed maintenance Bed Edging Weed control Mulch installation Stone installation Bed edging Miscellaneous Services: Tree removal Erosion control Drainage solutions Wood chipping Shrub removal Septic field installation Docks Pergola's Fence's Masonry Snow Removal Plowing commercial and residential Salting commercial and residential Shoveling of sidewalks and salting of sidewalks We also sell custom modular homes built by Rochester Homes in Rochester, Indiana
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Business Description: Ken-Cut Landscape and Design offers a full spectrum of hardscaping and landscaping products to satisfy your every desire. We are committed in providing quality computer designs, superb and timely installations, and dedicated professionalism. Our landscape architect will integrate a variety of plants and trees around hardscaping products such as paver patios, fire pits, outdoor kitchens, water features and stone walls. We can also encompass outdoor lighting that will enhance your outdoor experience. We will turn your basic backyard into your own private paradise. Whatever your dreams, we will make them happen. In addition to hardscape and landscape, we are also a full service lawn maintenance company providing services such as mowing, lawn treatments, tree and shrubbery treatments, tree trimming and tree removal, mulch, flower installation, Core Aeration & seeding, drainage resolutions, & snow removal. Our lawn maintenance division has been keeping Indiana green for over 30 years. Will travel outside of service area on occasion.
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Award 2018Super Service Award
Business Description: 2011 through 2019 Super Service Award Winner in Roofing, Gutter Repair/Replacement and Remodeling General and Siding. DC Roofing & Exteriors is a full service construction company and one stop shop. There is no job too small. For personable, detailed and professional service DC Roofing & Exteriors will take care of your project with pride in its workmanship. All work is guaranteed with the best warranties on products. With certifications through training and experience, there is no job too small. DC Roofing & Exteriors is providing solutions, while delivering smiles to our Hoosiers! Additional Service areas - Bartholomew, Decatour, Jennings, Ripley, Jackson, Brown, Monroe, Morgan, Johnson, Shelby, Rush, Hancock, Marion, Hamilton, Hendricks counties. We do not service Bloomington or North Vernon areas. We do service Fayette, Fountain, Franklin, Fulton, Gibson, Grant, Greene, Harrison, Howard, Huntington, Jay, Jefferson, Jennings, Kosciusko, Lawrence, Martin, Miami, Morgan, Newton, Ohio, Orange, Owen, Parke, Pike, Putnam, Randolph, Ripley, Rush, Scott, Spencer, Starke, Sullivan, Switzerland, Tippecanoe, Tipton, Union, Vermillion, Vigo, Wabash, Washington, Wells & Whitley Counties.

Reviews in Carmel to Install Water Fountain

ATRIM IT UP LLC
FIXED FLOORS INSTALLED FOUNTAIN, SPRAYED FOR WEEDS. HERE AS SOON AS I CALL, HONEST, CLEAN, VERY PERSONABLE.
- Pat F....
ALos Arboles
Great. We talked of my dreams for the portion of my large backyard directly behind my house where we sit, entertain and relax. Andy drew up several design proposals/revisons for a flat fee of $500 (in case I decided he would not do the work I wanted to assure he was paid for the time for the design) He removed massive old deck (and disposed of it) which was (to our surprise) on overly deep cement footings. He removed many many overgrown yews and other various plants and invasives. He prepared the land and soil for hardscape and plantings. Purchased all bluestone and limestone, cut it all himself. Loved on my dogs whenever they were in the yard. hired a sculptor to carve stone for a fountain to his design and fully installed fountain. My electrician worked a few days with him to install fountain motor and some lighting and they worked very well together. I had a party to celebrate the finished product and every one thought it was an amazing design. I LOVE being in my yard. Andy is not cheap but he is honest, trustworthy, creative, talented and his work is worth every penny!!! Payments were thus: 1/3 up front, 1/3 part way through and last 1/3 when project done. My yard/fountain is featured now in his brochure!
- Lori A....
AGLENNS VALLEY FEED & SEED STORE
FAMILY OWNED AND OPERATED, THEY HAVE ALL KINDS OF GRASS SEED AND LAWN CARE PRODUCTS AS WELL AS ANIMAL FEED AND ANIMAL EQUIPMENT. THESE FOLKS COULDN'T BE NICER OR MORE HELPFUL WITH THEIR ADVICE ON WHAT TYPE OF PRODUCTS TO USE ON YOUR LAWN. THEY HAVE A NICE SELECTION OF SEASONAL PLANTS AND GARDEN STATUES AND WATER FOUNTAINS. THEY SELL BIRD AND SMALL ANIMAL FOOD IN BULK AND MY PET COCKATIEL JUST LOVES THEIR FRESH MILLET - IT'S HUGE!
- Jennifer E....
ACapehart Landscape & Design
It was an absolute pleasure to work with Justin and his team. After our initial meeting with Justin, to discuss our wishes, a beautiful (one of a kind) water feature was built next to our existing deck. We are absolutely thrilled with the final product and have received many positive comments from friends and family. We are only sorry we did not do this work sooner! After the initial work was done we had Capeharts come back to do some additional landscaping work. Again, we were extremely pleased with the final project. It is easy to see that Justin takes great pride in his work and especially loves creating personal water features.
- Scott N....
ASurroundings By Natureworks+ Inc
Randy and Eric  helped bring my design ideas into a beautiful finished project within my budgeted amount.  Had great ideas.  Plans were easily understood and they worked with me on changes.  Showed up promptly every day.   Over and above on quality and workmanship.  Crew was exceptionally nice and polite.  Cleaned up and reseeded my yard where necesary.  Work was completed well within the time allotted.    I had one issue with the electrical after completion and they returned without any hassle and had it fixed in no time!  Wish I had more projects for them to do!  (p.s.  I gave them cookies or treats everyday!)
- Rebecca W....
ALadd Scape
We saw the water feature at the home show. Contacted kevin ladd, owner. He was very responsible , prompt, communicated with us very well. His workmanship on the water feature was incredible. We love it and recommended him to everyone. we come in contact with.
- Beth K....
ACool Ponds
This is the first time we have had our pondless water features cleaned.  Both needed a repair as well.  The two workers asked if they could come a few days ahead of our appointment.  It was a very cold windy day and I'm glad I was not the one working with water.  They knew very well what they were doing and how to go about it.  Both water falls now are running clear and clean.
- Shirley C....
AJustin's Landscape LLC
Justin, Kyle and Brian tore up my old disgusting patio in the fall of 2013, and replaced it with a beautiful paver patio with a built in stainless steel grill and fire pit.  Angie's List asked our permission to put photos of it in one of their issues.   We have since put a lot of miles on that fire pit.  In the fall of 2014 we put a deposit down to be one of the first to have our new project started.  We got a call from Justin just when the weather broke around the firts week of March 2015  We had them install a water feature with lights behind the falls.  Its just like the one on their website, but on a smaller scale. The lights come on with the existing patio lighting and they have it so I can switch on the water feature separate from the lights. They were able to complete the project in two days.  Probably would have been done in one day if it hadn't rained.  They are good about cleaning up after themselves and are always courteous.  I have never had an issue that we couldn't work out.  I just tell them what we want and he and his brother Kyle bounce ideas off each other until they come up with a solution that works.  Brian is a hard worker and has a very funny sense of humor.  He tries hard to make sure you are happy with his work.  They are just good people.  I  promised them when they installed the grill in 2013 that I would smoke some bbq ribs,  mac and cheese, and baked beans when they came back to install the water feature.  I put the ribs on at 6:30 and we were all eating by 1230.  They were moving a bit slower after lunch LOL, but they did a great job and finished the project before my wife came home.   She loves it!!   We will spend a lot of time out back this summer.  The sound of those falls can lull you to sleep.  Thanks again guys.  Your the best!!
- Scott C....
ACool Ponds
Initially I had had difficulty getting in touch with another service and eventually was referred to Cool Ponds. I am so glad that we were. They responded promptly to my request and were able to get me scheduled within a couple of weeks. I received a call from them asking if they could come out earlier than anticipated I was very happy. They arrived early in the morning saw the pond and promptly went to work. The employee Chuck was very professional and diligent about his job. He was tolerant with my questions, since we have just moved into this house and inherited the pond and water feature I was loaded with them. Then it started raining and I went inside and offered Chuck the opportunity to get out of the weather he politely declined and continued working. Within an hour he was done the fish were back in the pond and the whole thing was clean and I was a bit more knowledgable and very happy. A great job.
- Carey S....
DBROWER JACQUES DESIGN INC
At the garden show last year visited booth was impressed w/ cheryl's friendliness and eagerness, so set appt for a home visit. we told her we wanted landscape plans and a water feature. she suggested a pondless water feature (we had never heard of this before). contract signed on 6/15/2011 .The total was $8,602.67. We paid the down payment of  $4,301.34 on 6/27/11.  Was told by Cheryl the work would start in approx 2 weeks.  After that time passed we called and she told us that weather delays due to excessive rain was delaying the projects. In the end of July I again called requesting when project to start. This time the weather delay was because it was too hot and the crew was calling in sick.At the begin of August I asked if it could be done before my husband's birthday Aug 13- was told no. The excuse this time was that another customer was unhappy w/ a patio and they had to tear it out and rebuild it. We had made several calls in July and Aug and had discussed stones, etc. Finally the first week of Sept. they came for the contracted work. The first day they hand dug a 5ft deep hole in the yard and the patio bed was cleared. Not knowing if the water feature pump was needed to be placed in a well, never said anything about the dimensions. They returned the next day and placed a liner, did more patio work. Ron was the project leader (Cheryl's husband)- Told him it was supposed to be a pondless water feature that we did not want standing water to attract bugs. He seemed surprised.  The whole process was  about it being a pondless feature and had been discussed with Cheryl many times. The next week they came and filled in a portion of the streambed and patched a partial liner on this to make it shallower, but the pvc piping leaked water-which we made him aware of. His "fix" was to apply spray foam to it. Of course it still leaked and we asked him to fix it correctly.  I was very unhappy and disappointed- we could not run the water for the water ran out the back of the water feature. in fact I kept the curtains to the room overlooking the feature closed.   1 1/2 weeks later  unannounced, one of his workers came to fix the pipe. By this time we were so unhappy, we tore out the water feature and hired another contractor to give us what we wanted. That company had the pondless water feature completely installed in working order within 2 weeks. We received a registered letter from the Brower/jacques design company and they discounted $1,000. off the price. The patio portion was up to our expectation. We would never recommend brower jaques to anyone- Cheryl is very nice, but her husband Ron evidently does not look at the plans or her  notes.We  took this as a learning experience to only talk to the actual project manager- not the office/designer before signing a contract.
- Debi &....