I highly recommend my team from the Scottish Plumber. We purchased an older home (built in 1929) less than a year ago and recently discovered that a section of our sewer line had shifted and collapsed under the driveway, along the foundation wall. After obtaining quotes for excavation & repair from 5 different companies, I chose to go with the Scottish Plumber for two main reasons: 1) I was very impressed with the installation manager, Mike D.’s, assessment and recommendations. He was the only plumber who showed an interest in the holistic picture of my sewer lines. For example, when I asked him about installing a check-valve, unlike the other plumbers, he did not simply agree and add this to the invoice. Instead he educated me about check valves and the possibility of flooding your home if the valve is closed – depending on where your sump pump, catch basin, etc is routed. Only after investigating all of the inlets into our sewer lines did he determine this was a viable option for our home. 2) Since the sewer line had completely collapsed, we were unable to assess the condition of the sewer beyond the break to the street. While the known break required excavation, I wanted to be working with a company that had the ability to do stents and trenchless repairs in case we found more necessary repairs. Good thing – because we did. Mike was professional, thorough, considerate and very astute. During the original quote, he expressed an interest/concern in the sewer lines under the house due to the presence of an old boozy valve and a floor drain that the prior owners had filled with concrete. Sure enough, as the project continued we discovered the boozy valve was rusted out and pipe had slipped several inches, allowing water to seep under the basement concrete slab. This issue within the house was beyond the abilities of a trenchless repair and we elected to undertake a second excavation/repair in the basement. During this basement excavation, we further found that the cast iron pipe that traversed the basement and exited the foundation wall was cracked and needed stenting. The Scottish Plumber team was able to repair this additional pipe without having to excavate more. While the bad news kept coming, bad news doesn’t seem nearly as bad when you understand what is going on and are confident that the workers there will not only repair it but repair it well. My husband and I were well informed and educated throughout the entire process. The entire crew was excellent (core members: Mike D., Brad, Andy “Mob”, and Matt “Ginger”). Mike D. assessed the situation and determined the best solution for our home.He was on site, making the repairs himself in the driveway. The excavation team (Matt “Ginger” and Martin) worked hard in 90+ degree temps, powering through lunch to make progress on the job. Brad and Andy worked on the new piping under the concrete slab in the basement, hydro-jetted the lines, and installed the stent. They patiently answered all of my many questions, and kept me informed of their progress and timeline for completion. All team members were friendly and treated the project as if it were their own home – paying close attention to every detail. Matt “Ginger” took the lead in clean-up, sweeping and hosing down the driveway every afternoon (even though they were coming back to dirty it again the next day) and mopping several times in the basement once the crew was finished. It was refreshing to work with a team that set expectations that they not only met, but exceeded. As far as cost, the quote for the initial scope of work from Scottish plumber was not the most expensive, nor was it the cheapest quote that I obtained. It was on the higher end but was by far the most comprehensive (repair the break, camera/rod & hydro-jet remaining lines, and patch the asphalt/concrete after repairs were complete), eliminating the need for me to track down additional contractors. When the second break was found, this repair was presented to me as a separate quote, to discuss and decide with my husband. We did not feel pressured or taken advantage of with the additional repairs - which was good, I don't like being told what to do or being treated unfairly. While I hope to never need to work with them again in this same capacity, I highly recommend this group of guys and will happily use them again for other plumbing issues.