Our townhouse, which was a second home, was up for sale and the carpet looked dull, even though we had been there very little since its last cleaning. My realtor recommended JNR. I got an online quote and a phone call within a day. The quoted price was in the same ball park as the company I had been using. They were a little late for the appointment due to a scheduling mix up, but they called, and I knew when they were coming. They were professional and very courteous. They did not try to sell me additional services or add-ons like my old company always had. And most importantly, the carpet was clean and not very wet when they were done. All stains and dark or matted areas were gone. In the morning it was dry, like they said it would be. Two friends came over and both said 'WOW, it looks like new carpet!' Best of all the house sold the next weekend. I would recommend them to anyone.