Recent Review: I sent a message to Lake Cook Plumbing on 6/29 providing them with the following list of plumbing issues I needed addressed: 1) Guest Bathroom sink faucets no water comes out when turned on. 2) Guest Bathroom tub faucet not working - no water comes out - although I had a feeling it might be just a stripped knob. Also, when the bathtub was filled with water, the water slowly leaks out while the drain stopper is in (seal not tight enough & there was evidence of corrosion and hard water/mineral deposit around drain. 3) Master Bathroom: Installation of a new rain shower head (I supplied the shower head) and a new bathroom drain stopper, mine is damaged (bottom connection is broken), it's supposed to be connected to the drain assembly and just slightly turn when needed. 4) Need 2 outside spigots assessed to see if they are leaking - not sure whether it is the actual spigots or the hoses connected that are the problem (water everywhere when I use the hose!) I told them there was no emergency but wanted to address in a timely manner, told them where I resided and to please contact me via e-mail to schedule an appointment. A day later I received a very pleasant e-mail from Kimberly informing me they would be happy to assist me in my needs and to phone her to set up an appointment. Shortly thereafter I phoned and set-up an appointment for 7/7, during this call I asked her if my specific plumbing needs were a good candidate for the Angie's Deal of $99 for $200 worth of plumbing labor; she said yes; so I went ahead and purchased the Angie's Deal and I'm glad I did because the clogged faucets in the Guest Bathroom were quite troublesome and time consuming to fix (eventually had to have another plumber come to assist with a special pump to clear the lines) On the day of my appointment, Steve arrived on time (even phoned ahead to let me know he was on his way - nice!). I explained and showed him all of the issues mentioned above; he assessed and provided me with 2 written options as to the scope & cost of the work, I chose the less expensive option ($572) after learning that the installation of 2 bathtub drains with twist & turn stoppers was quite labor intensive and expensive (the whole drain assembly has to be replaced!) After discussing with him I decided that it was just as effective and much more cost effective if I would purchase simple rubber drain stoppers and be done with it.) All of the work went very quickly and smoothly (new shower head, cartridges, and a new bath tub knob installed, no problems with the outdoor spigots - it was just bad garden hoses!) Until it came to figuring out why no water would come out of the sink faucets - Steve spent quite a bit of time and went down the checklist of trying & replacing different things to resolve - we determined because the faucets were very rarely used (It's a Guest Bathroom) there was severe calcium buildup - they were really clogged! He phoned a colleague, explained the situation and soon Mike D arrived with a special pump after rigging it up a couple of different ways and pumping it a couple of times - we heard a loud pop sound and the water was flowing! I now understand the benefits and necessity of occasionally "exercising" (Plumber term, it means turn the faucets on every few weeks and let them run a couple of minutes so they don't get clogged!) those faucets (sinks & showers/tubs) that don't get used very often. I found my experience with Lake Cook Plumbing Services very satisfying, Steve was punctual, professional, tidied up after himself and even wore booties in my house after going in and out to his truck for parts. He addressed all of my plumbing issues, educated me on some of the plumbing things I knew nothing about, suggested ways to avoid problems in the future, and assured me that my decision of going with the simple rubber drain stoppers in the bathtubs would be as effective and a lot less costly then replacing all of the drain assemblies. Also, glad I purchased the Angie's Deal as my total bill was reduced by $200 bringing the total to $372 vs. $572.