Morton Grove Laminate Flooring Installation

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Recent Review: UPDATE -- I previously posted a negative review of this Luna Gallery and I had the incorrect Gallery. I sincerely apologize. We used a different Luna and apparently they are independently owned. I have no knowledge about this particular gallery, but can say that they were very quick to notice the Angie's list and try to provide instruction as to how to rectify the problems we experienced with the other Luna.
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Recent Review: From start to finish, we could not be more pleased. They had a wide selection of products and colors to choose from, and quoted us a good price for the entire job. When the manufacturer's error caused a delay of 4-6 weeks beyond the original installation date, Wholesale Carpet Designs negotiated a price adjustment from the manufacturer for us. The installation team was excellent. In addition to doing quality work, they were polite, neat and respectful of our home.
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Recent Review: I hired Vince to salvage my tile kitchen floor. The original installer botched the job and I was living with creaky tiles and crumbling grout for the past 4 years. Work proceeded with no firm price since the complete condition of the floor could not be determined until tiles were removed and the underlayment was examined. Vince only told me that his price would be fair and that I would be happy with the outcome. It was and I am. Vince was not through until he was sure I was satisfied. Beware of low quotes for tile floors. There seems to be several ways to cut installation costs without the resulting flaws appearing until months later.
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Recent Review: I would hire them again and recommend them to anyone. Very professional and high quality work at a competitive price.
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Recent Review: They were excellent craftsmen. I can tell because there were lots of angles in the flooring they installed. They also sanded, stained and sealed two bedrooms on our first floor. We will use them again because they did such a beautiful job. Lester is efficient and the cost was less expensive than other companies. He was honest in telling me we shouldn't have real wood flooring in the kitchen and explained everything well.
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Recent Review: Puntual, work as promised, Was on time and work hard throughout the project. Will hire again.
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Business Description: At Eagle Home Remodeling we'll give you the attention and personal service you'll come to expect and enjoy. We offer the best in Remodels and Home Repair. Let us put our experience to work for you. We treat every customer like a part of our family. We don't spend a lot of money on advertising the way that many contractors do. What we do is spend a lot of time making sure that you are completely satisfied with your project. Because we know that happy customers tell their friends about their experience. When you tell your friends that's great because it allows us to save money on advertising and we pass those savings along to you, the customer. So give Eagle Home Remodeling a try on your next project, even if it's small. We're confident that you will be so pleased with the work that you will invite us back when you're ready to embark on your next large project. http://www.handymaninschaumburg.com
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Business Description: We at Custom Floors4You we have been in business since 1992 and specialize in everything from -Hardwood Flooring -Sanding - New Floor Installation -Floor Repairing - Wood Stairs and Railing -Ceramic Floor Installation -Marle Floor Installation -Engineering Floor Installation -Laminate Floor Installation -As well as many other services feel free to ask! Thank you and have a great day!
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Recent Review: .Dan was very easy to work with and although his project schedule is full and extends out more than a month in the future he tried to fit our project in earlier. Dan arrived on time and worked quickly to complete the kitchen floor. The next day started as scheduled to complete the stair landings.The project had some difficult spots to work on but Dan made everything look perfect. We are very happy with the results.
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Recent Review: poor communication skills by  ONE sales rep He left a message and told me to called the office to confirm the date of install.  Every time I called a got a voice mail and would leave a message asking for someone to call back to confirm date they were coming and what I needed to do to prepare.  No one ever called back until  I left a message I would find another installer and then he called back but used the excuse they have hundreds of clients and 70 install teams going and don't have time to call all customers back.  He was rude and belligerent and would not return calls. His only instruction to prepare was to move all the furniture which I did alone because I am single.  I couldn't budge the entertainment center and got my sofa stuck in the hallway and nearly killed my back. The sales rep did not give me  full information regarding preparing for installation so when the installers came they said they couldn't install as I was not prepared. I had not carried the flooring into the house to acclimate. I had  nearly killed myself moving furniture and took off work and would have been prepared had I only known. This delayed the installation and caused me to have more lost work time at my job.  Installers did a good job. I had also talked to the sales rep about using a specific  creditor and the rep said he would take care of it.  It was from a certain flooring store that recommended the installer.  When the installer came they asked for a check.  I explained they were suppose to charge the flooring store credit card.  When I call the 877 number they suggested the person on the other line told me that normally the sales reps send then paper work and this sales rep had neglected to do so.  It was worked out to everyone's satisfaction but again the sales rep didn't do his job.  The owner of the company, Walter was  helpful and apologetic. The installers have installed the floor. When I talked to the rep in the process of all of this he was rude and called me a liar.  The floors have not even been in for 24 hours so don't know if other issues will come up or not.  If you deal with this company, only talk to Walter the owner or else use someone else.  Walter ,the owner was polite  and helpful and promised to talk to the sales rep, the installers did their job and were respectful, polite and professional. The floors look good and a few days will tell if it is properly installed.  Unfortunately  after the sales rep was so rude you cant take back all the unnecessary stress

Reviews in Morton Grove to Install Laminate Flooring

ASimple Flooring Company
Igor and Dennis were great. They worked quickly and everything looked great when they were finished. They answered all of my questions and were prompt and polite.
- Marjorie M....
ASuburban Tile And Flooring
Zach responded quickly and each time I texted he responded fast. He was able to schedule my job within a week. Showed up early and offered to pick up something I forgot to purchase. Very reasonable price. He was willing to bill a la carte so I could have him do the floor and come back later for the trim. Friendly, respectful and responsive.
- Roger P....
AABC
Very well. We were looking at several options with what we wanted for our upstairs flooring. Brian was very helpful in finding what we needed. We kept us updated on the project and stuck to his original estimate. Overall, we were very pleased with the quality and finished product.
- Matthew R....
ASuburban Tile And Flooring
We contacted Suburban Tile & Flooring for an estimate for installing laminate flooring. Zach contacted us very quickly and scheduled a time to do the estimate. Zach and Lawrence arrived at the scheduled time and both were extremely professional. Zach emailed us the estimate quickly, and we felt it was a fair price and scheduled the install. The crew arrived on time and consisted of three folks-David, Brian, and Travis. Professional, friendly, and personable are three words to describe them. David listened to my questions, and explained what he would be doing. He asked our input throughout the project to ensure our satisfaction. The real test was when my wife inspected the finished work and was very happy. I truly can't say enough about all of the folks that I had contact with during this process. I highly recommend Suburban Tile & Flooring.
- Dennis W....
BEmpire Today - Chicago
It worked out great!  It took them about 4-5 hours to complete the work.  They were very good, very professional.  The workers came in to do their job, they were very nice.  I plan to use them again.
- Jeneen I....
CThe Jills of All Trades
I used them before for installing a ceiling fan and they did great! This time not so much, they did not install laminate floors correctly and the corners of my floors are curling instead of laying flat. I contacted the manufacturer and they told me it would be up to the installers on whether or no they would come and fix it. Needless to say Jills of all Trades did not want to come back out and fix the job.
- Patricia G....
CComfort Carpets Inc
Not particularly well. The owner who came out to see us demanded full payment before any work on the job had begun, which is ridiculous. He was also very overpriced. The floor looks fine.
- Kevin J....
FLuna
My Luna experience is a horrible journey tale. About 8 years ago I had Luna install Berber carpet throughout my condo. About 8 months after the installation, my carpet was literally unraveling. I called Luna and they honored their lifetime installation guarantee, letting me re-select a new product and pay the difference.  Luna then installed laminate flooring in my condo. After 6 years there were about 8 large gaps between the blanks in my bedroom, living room, and entry way. The gaps were large enough to fit in two stacked quarters. I contacted Luna about this. They came out an inspected, and at the inspection the inspector said it was clearly an installation error. Luna never followed up with me. I called them after 3 weeks as was told they would contact me the next day. They never did. After I filed a complaint with the BBB, I finally heard back from Luna. They then claimed that it was not an installation issue but a product issue. They also pointed out that the product I purchased was no longer available. They could only patch my floor with a completely different product. I pointed out that since I have an open floor plan, that will not work because it would create a very strange aesthetic to have random patches of different flooring. In addition, they were only offering to replace the entryway floor, completely ignoring the gaps in the bedroom floor. Finally, after I called NBC 5 Investigates, Luna decided to honor their guarantee. They let me select a new laminate floor and they installed it. It took 6 months of hard work on my part to get them to hold up their end of their guarentee. My next step, which I ended up not needing to do, was to contact Lisa Madigan's office and let the Illinois Attorney General deal with Luna.  In short, they do not have good customer service, offer poor quality products, and do not honor their lifetime installation guarantee. DO NOT USE LUNA. PS: Empire and Luna are the same company. UPDATE: My threshold warped, causing me to be unable to fully open my front door. This is an obvious fire hazard. I called Luna about this and they came out to look at it. The inspector removed the warped threshold and said that they needed to come back and replace the threshold and fix my door. This was on 9/6/14. I was told I would hear back within a week.  One week later there was no response, so I called Luna. I was told the person to talk to was out of town and that I would hear back the next week. Another week later, I called Luna due to no response. I was told I would hear back by the end of the day Monday, September 22.  As of today, September 23, I have yet to hear back from Luna, my door is still damaged, and I have no threshold.
- Adena H....
BLuna
it went very well,they pulled up the carpet roll it up and got rid of it, clean the floors and install laminated floors in no time, it was two workers and they were very good.
- Barbara M....
BNationwide Floor & Window Coverings
My experience working with Nationwide Flooring was top notch and very professional.   The owner travelled a good distance to provide and estimate and show samples of flooring, maintained excellent communication throughout the project and was very accommodating with my schedule for the installation.  I was very impressed when I ordered flooring samples that it took only two days to get four large samples delivered to my house.  This helped immensely in selecting the color I wanted.  The installation went as communicated and planned and the guys knew exactly what they were doing.  The went the extra mile to reinstall some trim that I had removed from the doors and went to Home Depot to purchase some wood strips to fill in some gaps for the reinstallation and did not ad any additional charges.  The floors turned out beautiful and I'm very happy with the entire processing and experience.  I had originally hired Luna Flooring to do this project but they totally misrepresented themselves and what they said they would do and the job was cancelled - I paid more for the job with Nationwide Flooring but it was worth it after the bad experience I had with Luna and Nationwide was just a pleasure to work with. I would highly recommend them to any of my friends.
- Scott W....