Here is the advertisement they provided with their "deal".... Here the Deal: - $149 for a comprehensive house cleaning - Deal includes deep cleaning of your kitchen (appliances included), bathrooms, and bedrooms, mopping, dusting, vacuuming, and removing trash - No limit on size of home The work they did do was very good, but they didn't do everything mentioned in the ad. There were no fine print mentions noting that if house is large then they will NOT do all bathrooms.If they had completed the work that the ad had called for I would have given them an A all around. THEY DID NOT COMPLETE ALL BATHROOMS. Did not even touch one of them. This was the response I got when I tired to remedy it before posting a bad review.... MY INITIAL MESSAGE: "Stephen, looked at the work last night when I got home. Everything looked great..... other than the fact that the basement bathroom was not even touched. Let alone the basement itself. I understand you are busy but you have to at least uphold what your advertisement says. I even left a note letting the cleaners know where everything was. " - $149 for a comprehensive house cleaning - Deal includes deep cleaning of your kitchen (appliances included), bathrooms, and bedrooms, mopping, dusting, vacuuming, and removing trash - No limit on size of home" Is there any way to remedy this." THE RESPONSE: "----Because of the extra attention your home needed--we just ran out of time we could spend. Our average is 2-2 1/2 hours of work on the Deal--- We spent 5 1/2 Hours We could come back but there would be an additional Charge. I clean houses for Real Estate Companies--Your house would Average between 5-6 hundred I am Glad you liked what we were able to do." Moral of story... if you have a larger house the ad is false. They will not complete everything that they advertise and will not remedy the issue if you bring it up to them. I don't have a problem if the ad had mentioned a stipulation for this, but it didn't... The reason I bought this was because the way it was advertised... it was a great Deal. It does not become the deal I initially thought I was getting when all services are not provided.