The home we purchased in 2010 was a short sale and had been vacant for 12-18 months. The yard was overrun with weeds and desperately needed all new sod. None of it could be saved as there was no part of the yard untouched by weeds. I called several companies to get price quotes, and while Tropical Outdoors was not the lowest, they were very close. After talking with Jerry, the representative who came out to give me the quote, I felt that based on their experience and service capabilities that they were the best choice based on what we needed done. Our yard is pretty large compared to other lots in our subdivision (all told we needed 20-21 palettes to do the job) so I knew it would be somewhat pricey. Jerry's original estimate for spraying the current lawn to kill everything, rip it out and lay new sod was about $5,100, which was on the low end of all the estimates we received (the range was a low of $4,800 to just over $10k). Jerry got the lawn sprayed pretty quickly in order to kill all the weeds and what little grass was left in the lawn. He said they'd wait 5-7 days before returning to rip out the dead plant material. It ended up being closer to 10-12 days due to time overruns on other jobs Tropical had going and in problems with availability of sod from their suppliers, but I was ok with the extra time. Any time you have landscaping work being done, you have to expect delays due to weather, product availability, etc. It's just how things go, and to be honest I was glad to have the extra time for the herbicide to do it's thing on the existing lawn as I wanted to have no problem with weeds going forward. Jerry's crew came out about 10-12 days after the yard had been sprayed and started ripping out the dead material. They also checked the existing irrigation system, and made some tweaks to correct some minor issues with it the same day as the dead lawn was removed. I spoke with Jerry about some additional work I wanted done before the new sod was put down. One of our downspouts from the gutters drained right onto our driveway and flowed down it to the street. I wanted the downspout connected to drainage tubing and buried underground to a drain near the bottom of the front lawn. This was not part of the additional estimate, but Jerry gave me a good price ($375) to get the materials, dig the trench for the drainage tube (which also needed to run under a paver sidewalk off the driveway), connect it to the new drain near the bottom of the lawn and to re-install the paver sidewalk once the drainage pipe was in. I was concerned about the sidewalk being seamless again once the pipe was underneath, but the guys did a great job setting the pavers back in, and you can't tell they were ever pulled up or that there is drainage pipe underneath that section of the sidewalk. The sod was delivered and installed a couple days later. There was a minor hitch in that there wasn't quite enough sod in the estimate to do everything in one day, but a new batch was delivered a couple days later to finish off the very small area of bare ground left. Again, it's one of those things that you have to expect. Some people would nitpick Tropical for missing on the estimate, but I think those people have expectations that are somewhat unreasonable. With the added drainage work on the gutter downspout, the tweaks to the irrigation system and the need for a little extra sod, the total bill came out to $5,800, and it was a price I was happy to pay for all the work Jerry and the guys at Tropical Outdoors did. Jerry even fixed one of the sprinkler rotors that popped off on the day he stopped by to make a final inspection of the lawn. This wasn't anything his guys had done, but was simply an issue of the original installer not using enough adhesive to secure the head to the irrigation hose. If there was one negative about the whole experience, it's that the new sod does have a few weeds in it. Truthfully it's a minor issue. We have retained TruGreen to fertilize, weed and get the lawn off on the right foot. They'll take care of the weed issue, which again, is just a minor problem. I'm just sensitive to it because of the fact that the yard was so overrun with weeds before the new sod went down. It would have been nice if the new sod from their supplier had been a little more pristine and weed free. Bottom line though is the new lawn looks fantastic. Jerry and everyone at Tropical Outdoors did a fantastic job, and I have already recommended them to a friend who also needs new sod. They were real professionals, and a pleasure to work with. We need some work done on our planter beds, and when we're ready to move forward with that, Tropical Outdoors will be the company we choose to do the job.