Fox Lake Central Humidifier Installation

Arturo called to tell me he was coming to my condo. Installed humidifier, installed longer wires (first rep wired).

It works great. Sentonore is excellent, professional. Explained all the details of how the unit works and how to maintain it each season. I'll be using them for all my future HVAC needs.

I WISH I REMEMBERED THE NAME OF THE MAN THAT DID THE WORK. HE WAS REALLY GREAT. HE CAME ABOUT 15 MINUTES INTO THE TIME FRAME I WAS GIVEN (WHICH HAS NEVER HAPPENED FOR ME BEFORE). VERY NICE AND PROFESSIONAL. A GREAT EXPERIENCE, I WOULD RECOMMEND THEM TO ANYONE.

They always do a top notch job for us. Installation of Carrier central humidifier on existing furnace. connections of all sheet metal, electricaland connection exisinr water supply valve and condensate pump. It was a very "tight squeeze as the hall closet is 40 years old and a new humidifier was a very tight squeeze of placing it above, not below. Also the owner of the firm, Dave Ireland, is a wonderful humanitarian man.His wife and I are members of a group, Camp Home, that sponsores a 2 week session for children with physical and mental needs at a sume camp each year. All of our equipment is kept at Dave's wearhouse, delivered by truck and returned each year.

THE TECH, GREG, SEEMED POLITE AND THOROUGH. HOWEVER, AFTER HE FINISHED INSTALLING HUMIDIFIER, THE FURNACE NO LONGER WORKED. HE MADE EXCUSES, THEN LEFT. WE HAD NO HEAT FOR A COLD WEEKEND. I CALLED THE OWNER, BILL, TO EXPLAIN MY CONCERN THAT GREG'S WORK DAMAGED THE FURNACE. HE SAID HE WAS SURE THIS WAS NOT THE CASE, BUT WOULD SEND SOMEONE ELSE OUT TO LOOK AT IT. RORY CAME, & SAID IT LOOKED LIKE GREG HAD DAMAGED THE CIRCUIT PANEL OF THE FURNACE. HE REPLACED PANEL, RESTORED HEAT, AND TOLD ME TO CALL BILL TO SEE IF I OWED ANY MONEY. I LEFT A MESSAGE FOR BILL IN OCT. 2004; HE NEVER RETURNED MY PHONE CALL. I LET IT GO. RECENTLY, WE HAD MECH WORK DONE BY NEW COMPANY. THEY POINTED OUT THAT THE HUMIDIFIER WAS MISSING POSITIVE WATER SHUTOFF. I CALLED BILL AGAIN ON 1/19/05 AND LEFT A MESSAGE EXPLAINING SITUATION, & ASKED HIM TO CALL ME TO DISCUSS. MY HOPE WAS THAT HE WOULD FIX THIS, SINCE IT SHOULD BE PART OF PROPER HUMIDIFIER INSTALLATION. AGAIN, HE NEVER RETURNED MY CALL. BEYOND UNPROFESSIONAL.

We always request Daryl because he has cleaned our furnace and air conditioner for probably 20 years! We trust him and he is worthy of our trust. If he tells us we need something, we believe him. There have been times when he tells us we don't need something and we appreciate that. The reason we only spent #17.00 today is because we needed a new humidifier filter. We buy the pre-pay service for our furnace and air-conditioner. AWE always sends us a card and calls to tell us that it is "time" for a scheduled cleaning, and that makes it convenient to keep up with their maintenance. They do not make a mess in your house because they put on booties every time they enter your home and remove them if they have to go back to the truck, and then they  put them back on when they return to the house. How nice is that?

Went great! Mike arrived promptly on time & did the job thoroughly, quickly & efficiently. He left the area clean & net. He's pleasant, professional, and the cost is very fair--a bargain, all in all. I wish all contractors had his work ethic.

Brian arrived on time. Installed humidifier and thermostat with no problems. Instructed me in their use.

sales rep on phone was very professional and pleasant. The price was competitive. No extra charges when the bill came. The installer was respectful and tried to be neat and clean.

Went very well. The biggest problem was the minimum service call but he used the extra time to review some more things and make a recommendation about replacing our water heater.