If you have any sort of dignity and self-respect, do not hire this company to complete any projects in your bathroom! The 5 star reviews posted on the business website are biased and handselected (notice how there are NO reviews below 5 stars listed there), but read reviews on BBB and Google and notice a difference in experience. The unprofessionalism, lack of reliability, incompetence, and poor adherence to company standards by Mr. Aaron Rodriguez not only casts poorly on his duty as an Account Manager, a but also on Tiger Bath Solutions. That not only would he make false claims to save face, but make attempts to stall a resolution. I do not have the time, nor mental energy to wait on his terms when I had requested a refund of my deposit multiple times. This entire problem could have been avoided if appropriate measurements were taken, and later verified and/or corrected by a Measure Technician before the installation date. Instead, Mr. Rodriguez did not establish that a Measure Technician would visit our home. And when this problem (the model to be installed was too large to fit in our bathroom) occurred, he did not take the proper steps to escalate and resolve the issue. During the entire 15 minute phone conversation, his tone was rather insincere, because I knew prior to speaking with him that management had spoken with him about the problem. He seemed rather ignorant, stumped and not very apologetic about the inconvenience this caused to me and my family. Especially inconveniencing 3 hours of our time during the consultation with false promises. A true con-artist, who is unable to take responsibility for his actions, nor show any concern for his customers. I will not be a fool and install an obviously flawed product into my home. A product so flawed that even the two contractors who entered my home to install and, and members of the Production Team, warned that the installation would not look professional and result in other unnecessary changes to our bathroom.