After having a bad experience with another plumbing company, that was recommended by a builder, we decided to turn to Angie's List. We purchased Moen bathroom hardware at Home Depot. We then contacted Reading Plumbing, who came out to do an estimate. The initial communication was a little slow (I have small children, so this aspect is always important to me), but once we got rolling, they stayed in contact very well. Bathroom was completed first. Plumber arrived promptly in the morning and did a fantastic job. The kitchen faucet had to be ordered. They stayed in contact with keeping us up to date on when the faucet was expected to arrive. Once it was in, they arrived very promptly in the morning. The plumber, Tony, was awesome with my very talkative 4 year old. Even when they had to come back to fix a problem with removing the R/O system, they were great. I even had Tony fix a leaking water faucet on our whirlpool tub while he was here. He took care of it in about 15 minutes!