Carterville Shower Faucet Repair

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Angie's List : Local Reviews : Plumbing : IL : Carterville : Carterville Plumbers : Carterville Shower Faucet Repair
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Business Description: Plumbing and heating, including furnaces, boilers, and even pool heaters. Family owned and operated for over 80 years Residential & Light Commercial.
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Recent Review: We discovered the leaking shower faucet on Sunday morning, Mother's Day, as we were getting ready for the day. We called Ford's Plumbing, and got their message machine, and within the hour, someone called back. They said they would come first thing in the morning, and they did. The two men who came knew what was the matter immediately and fixed the problem quickly. They were very professional in their manner and pleasant.
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Recent Review: After having 3 other companies come out and look and attempting to work with our home warranty company for two weeks. Justin from Baker and Sons, came out gave me a diagnosis and was able to cap the active leak under the house the first visit. Baker and Sons understood we needed this fixed fast and rearranged their work load to be able to fix the terrible hodge podge of garden hose, copper and cpvc under the house immediately due to the extensive water damage from a leaking waterline when all the other companies were looking at 1-2 weeks wait. Every step of the way they consulted and showed photos of what was wrong and then showed photos of the new work they did. Justin provided a detailed line item estimate. The work took 3.5 days to complete and came in on costs except for the additional new faucets I had installed. Never once did Justin say he could not do what I wanted or that something was too hard and this house was a mess and very hard to fix and update. He was always courteous and kept me informed of his progress and any unexpected obstacles that slowed progress specifically a cement slab that was under part of the house. All piping and work was done efficiently as could be done and the resulting look was clean and professional. Baker and Sons keeps their trucks fully stocked for any emergency so they can repair the problem immediately. No excuses or running back and forth to the store for materials and parts. They did an amazing retrofit on a house almost 100 years old and we now have current up to code copper pipes throughout the house just like a brand new construction. We have new faucets and will have new appliances and will not have to worry that the pipes and drains can accommodate the water needs. I am a VERY demanding and picky person and Baker and Sons met and exceeded every expectation I had. All questions and concerns were politely and professionally addressed. Before any extra expense was incurred I was called and the options were discussed in detail so I felt all decisions were made by me and I was fully educated and informed about the change. If you need it done now and you want it done right call Baker and Sons. I am so happy I did and will recommend them to all my friends and neighbors.
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Business Description: Our mission is to combine high quality products with professional reliable service and build trusting lifelong relationships with our clientele, so that all of us within the company can experience the pride and satisfaction of being an integral part of a job well done.

Reviews for Carterville Shower Faucet Repair

FSalzman's Plumbing & Heating
I still don’t know what exactly happened. I called this firm on Monday, August 14, 2017 and asked to have a shower faucet installed and asked for an appointment as late in the afternoon as possible. The receptionist offered an appointment on Monday, August 21, 2017 between 4:00 and 5:00. On Friday August 18 at 1:18 the same receptionist left a message stating that the guys finished up their previous job and had time to service me if there was someone at the house. I didn’t get that message until Saturday evening so I did nothing and waited for my appointment. No one showed; at 5:00 I phoned and the same receptionist stated that she left a message stating that they couldn’t do it then, it needed more time. When I repeated back her message to me she denied it and did not offer an alternative appointment. I didn’t even get into the fact that she set the appointment, I don’t even know their work hours. Anyway no faucet. This is my first Angie’s List experience; I attempted to use a Contractor you guys scored an“A” and he didn’t even show. We have an obligation to each other here.
- David K....
AFord's Plumbing Inc
We discovered the leaking shower faucet on Sunday morning, Mother's Day, as we were getting ready for the day. We called Ford's Plumbing, and got their message machine, and within the hour, someone called back. They said they would come first thing in the morning, and they did. The two men who came knew what was the matter immediately and fixed the problem quickly. They were very professional in their manner and pleasant.
- Nancy J....
ABaker & Sons Plumbing
After having 3 other companies come out and look and attempting to work with our home warranty company for two weeks. Justin from Baker and Sons, came out gave me a diagnosis and was able to cap the active leak under the house the first visit. Baker and Sons understood we needed this fixed fast and rearranged their work load to be able to fix the terrible hodge podge of garden hose, copper and cpvc under the house immediately due to the extensive water damage from a leaking waterline when all the other companies were looking at 1-2 weeks wait. Every step of the way they consulted and showed photos of what was wrong and then showed photos of the new work they did. Justin provided a detailed line item estimate. The work took 3.5 days to complete and came in on costs except for the additional new faucets I had installed. Never once did Justin say he could not do what I wanted or that something was too hard and this house was a mess and very hard to fix and update. He was always courteous and kept me informed of his progress and any unexpected obstacles that slowed progress specifically a cement slab that was under part of the house. All piping and work was done efficiently as could be done and the resulting look was clean and professional. Baker and Sons keeps their trucks fully stocked for any emergency so they can repair the problem immediately. No excuses or running back and forth to the store for materials and parts. They did an amazing retrofit on a house almost 100 years old and we now have current up to code copper pipes throughout the house just like a brand new construction. We have new faucets and will have new appliances and will not have to worry that the pipes and drains can accommodate the water needs. I am a VERY demanding and picky person and Baker and Sons met and exceeded every expectation I had. All questions and concerns were politely and professionally addressed. Before any extra expense was incurred I was called and the options were discussed in detail so I felt all decisions were made by me and I was fully educated and informed about the change. If you need it done now and you want it done right call Baker and Sons. I am so happy I did and will recommend them to all my friends and neighbors.
- Theresa S....