Recent Review: We had a blizzard yesterday, and they are still working today. They are a great company. They are still doing the work on the job. Doug is the contact name that I have been working with. Doug met with all of our family. He returned my phone calls promptly.
Business Description: American Leak Detection specializes in finding water leaks underground, under slab or behind walls thereby eliminating search and destroy methods. We can find structural leaks in swimming pools or on the plumbing under the concrete deck. Sewer lines can be inspected and located. Water intrusion in the basement through foundation cracks can be treated to create a barrier to stop that water flow. Private utility locating available to protect those lines prior to excavation.
Our professional technicians travel all over Eastern WA and Northern ID providing our expertise. Once the leak is located either a plumber or an excavator will expose the area to repair the line, right where we indicate. If your pool is leaking we will find the leak, patch it or repair it under the concrete deck.
Call to discuss your specific issue, including possible homeowners' insurance coverage. At that time we can explain the Detection Charge and Travel Charge, if it applies. Your water leak is important to us so we look forward to assisting you with this issue.
We are considering putting in an inground swimming pool and requested information and contact from Leisure Pools. They sent an attractive, generic information package. I was impressed with the package and called to talk to the owner/contact to get more specific information. He was on the phone so I left a message. After a week and no response, I sent him a detailed email describing our situation and asked that he contact me. After another week and a half there was still no response. So I called again and got some useful information from the individual who answered the phone and asked that he have the owner call. That was almost 3 weeks ago and still no response. If a company is not responsive to get your business, I wouldn't trust them to be responsive after they got your order.