I shopped several of the recommended security system companies online, and on Angie's List. While I found much of the equipment to be similar (especially between SafeMart and FrontPoint), and prices to also be comparable, I found I had much better communication experience with SafeMart. I was unimpressed with the person at FrontPoint that provided their initial information, answers to my questions, and quote - while the SafeMart representative was eager to answer my questions, and did so much more pleasantly. I selected a fairly large assortment of devices, and prepaid for the year (which gave me 3 months monitoring for free). They shipped everything promptly, the instructions on use and installation were easy to read and follow and were self explanatory, and I was able to mount all the devices without difficulty. NOTE: I've seen several negative reviews stating that people were disappointed that no one came out to install the system. This is a DO IT YOURSELF system, where YOU decide what you want and YOU place everything where you want, and they monitor your house remotely. All e-mails and calls to and from them have been very prompt and very friendly. They guy that called me to do the final set up could have used a couple cups of coffee before he called, but he was pleasant and helpful. A few nights ago my alarm went off in the middle of the night. One of my sensors had fallen off the wall and it tripped the alarm (I had wondered if it was going to stay where I had put it - my fault, not the device). SafeMart called me almost immediately to see if everything was OK. After over a week, I would say I am pleased. My only complaint, which is minor, is that the phone app doesn't always accurately reflect the status of the alarm. If I set the alarm with my phone, and later disarm from the panel, the phone usually still shows that the system is armed unless you hit the "refresh" button on the activate/ deactivate screen. My wife's phone might show that the panel is armed, and mine will show that it's disarmed. Until you "refresh" it often just shows what action you last took with the phone.