Recent Review: My hardwood wood floors were scratched and badly worn in spots - so my impetus was to refinish the floors. I'd also been thinking about remodeling my kitchen for awhile, but did not have any firm design concept. My only clear objectives were to replace my formica counter tops with granite, and change out my glossy white wood cabinets (that I'd repainted once, and were chipped again). I'm not a creative type who sees a remodel project as fun -my sister got that gene. I viewed this as a chore, hence had put it off for several years. I started by asking friends and neighbors for contractor referrals, attended Home Remodel shows, and I joined Angie's list to get additional sources. I interviewed several contractors, and asked them for referrals, whom I contacted by phone to get additional details. I was invited to the homes of a few to see their completed remodel jobs; this provided me with more info on the contractor and a chance to view their finished work. Clint was immediately responsive to my contact and clearly knowledgeable on all aspects of the projected work. During the project, he exhibited a calm professional manner while staying keenly focused on getting work done right and within budget. Prior to selecting his firm, we met several times in my house to discuss my budget, various design concepts and time lines. He was meticulous in reviewing all the details of his proposed scope of work, which he documented in a written agreement. We also went line-by-line over the final contract - to make sure we both understood what work was included in his remodel design bid. His firm includes a design team member, whom he assigns to the job (I had Heather Pascue). Heather was a huge help in the redesign layout, selection of granite, sink, faucets, backsplash and determination of what type of wood & style of cabinets. It was a "leap" for me to incorporate two-tone cabinets - darker walnut cabinets that run floor to ceiling along the outside wall are nicely accented by the cream colored, chocolate glazed alder wood on the island. In addition to a more contemporary look, it was helpful on the budget to use the less expensive alder wood on the island cabinets. I met with Heather on multiple trips to the various granite, cabinet and masonry retailers to look at all available materials, styles and colors. I did not go into this with a definite sense of color or style - I was wide open - so having a patient and creative designer was crucial to my achieving an attractive and functional end result. I went back on my own several times, and dragged an "artistic" friend along to help me finalize my backsplash selections. Clint carefully screens all his contractors, who are top caliber and handled the occasional glitch in a competent, professional manner. My cabinets are elegant in design and finish - from soffit to floor, carefully crafted to fit my unique space, and practical in layout of drawers, cupboards and hardware/pulls. The cabinet maker was skilled in his craft, and we discussed (with my designer giving numerous helpful tips) specifics on size of island (used blue tape to mark floor so I got a feel for size before committing) , where to use drawers vs. cupboards, inside material, location of sink & dishwasher, depth of granite overhangs for eating at counter and walking around - visual and practical aspects of building an island. Lots of details besides type of wood and style of panel. I added a towel bar on the panel under my sink - so glad that I thought of this. Clint suggested donating my old cabinets to Habitat for Humanity if I didn't plan to recycle them elsewhere - an idea I liked both for the "cause" and tax writeoff. My "new" wood floors are gorgeous. They did an amazing job refinishing the old floors and matching the new flooring - you cannot tell that my original floors are 20 years older than the new flooring in the family room. I had obtained a separate (comparable) bid from another firm that specializes in hardwood floor refinishing and installation; this firm uses water-based refinishing techniques. Clint's guy uses the Glitsa polyurethane finish, which is potent in its application but is supposed to last longer. I had three coats applied - to maximize protection and longevity. Tip - be sure to turn off heating/cooling system and stuff rags in vents to keep dust out of the rest of the house. They erect panels of plastic to seal off the house - but it isn't sufficient to contain all that dust. After the 3 refinishing coats were applied (and homeowner required to leave house for 24 hours - plan additional time, it stinks), the cabinet installers or plumber marred some boards. Clint was great about having me mark these with tape, and his floor guy did a final patch of the few isolated deeper scratches at the very end. Clint's bid also included a deep cleaning at the end - and the cleaner hand wiped all my blinds to get rid of the floor dust as well as washed all inside windows - very nice. While you always need to do lots of interim dusting/vacuuming - I left the blinds for them. The contractors always cleaned up, but expect to sweep, vacuum and dust a lot during the process. Despite budget restraints, I had some lovely granite choices - the designer has good granite contacts, and some slabs were the last few - and they were willing to deal to move the inventory. All the contractors know that Clint is unwavering in is commitment to keep within budget - so they don't try to sell you upgrades and extras. The few I made were with full disclosure of added costs. Clint had printed me a project time line that showed each task, its duration and start and finish dates. Thus I had dates for everything from de-constructing the kitchen to the trades inspection (all major contractors came to my house to view site and ask/answer questions about the plans), to installing hardwood, counter tops, cabinets, backsplash, plumbing and electrical trim, final clean and walk-through. Very helpful. When we needed to vary times due to back order of glass tiles on backsplash or my personal plans, Clint kept me informed and was flexible. Most importantly - he got the job done within time frame that I'd requested so my house wasn't torn up for months on end. But be prepared for a major disruption - can't avoid that. In summary of my long winded review - I am very satisfied with the high quality work of CK Rogers, and love my new space.