Recent Review: Kailee was my first contact with the company when I called to set up an appointment for a bid. She was excellent all the way through the process.....efficient, informed and communicated well. Dustin was the plumber who did the initial walk thru with me. I have a house built in 1920 with an unfinished basement so all the plumbing is exposed. Dustin visually showed me what was what with all the pipes. He listened to me, made helpful suggestions, showed me exactly what and how the job would be done, answered and explained thoroughly any questions or concerns I had and left me with a written bid. I am so pleased that I chose On the Ball Plumbing to do the work. I set up an appointment for the work to begin. Dustin arrived as scheduled and had the project done in one day. He was efficient, professional, had all the necessary tools and materials so there were no delays and did exactly what he had stated during the initial visit. When he was done, he walked me through everything so I know how to use all the shutoffs and how to change the temperature control on the water heater. This may not seem important to some people, but to this 64 year old woman, it meant a lot.