This review in short form: When Tim Adair came to do an estimate for remodeling a bathroom in our home, he told me he's dedicated to satisfying his customers. Talk's cheap; results are what counts, and Tim delivered. In spades.Details follow. Tim Adair has a wealth of experience and good ideas. Tell him what you want and he will make it happen. Get into an area of your project where you're uncertain about the best way to proceed and he will offer alternatives, possibly including ones you hadn't thought of. If in doubt and you follow his suggestions, you will in all likelihood be glad you did, as we were. A remodeling project brings a certain amount of disruption to your home and your life. Tim is impressively good at minimizing the impact. He plans his moves. He lays fresh runners before the start of each work day, brings in the tools and materials he will need that day and removes most of them at the end of the day. There's little stockpiling in your midst. He also works cleanly and neatly. In our experience, any job that involves ripping out and replacing wall board inevitably means clouds of chalky dust and chalk bits will spread well out from the immediate work area. The degree to which Tim minimized that was remarkable. It was also greatly appreciated. I saw how he put in vapor barrier and insulation. It was all neat and straight, no sags, no gaps, nothing uneven. Tim takes ownership of a project, in the sense that he doesn't just work over and around things done in the past that aren't quite right. Instead, he fixes or replaces them so they are right. In our project he did that with a soffitt that wasn't precisely plumb and square. He straightened out some awkward pipe work behind the wall and, unlike whoever put that piping in, secured the new pipe properly to studs. He replaced some old plumbing parts that worked but could become a liability if left in place. Tim also straightened out some questionable wiring. These were mostly things that wouldn't show but could lead to problems later on. Satisfying the customer includes not leaving behind potentially unpleasant surprises that could crop up weeks or months after the job is done, so Tim takes care of them. Tim's wall board finishing and tiling exhibit the same care and skill. Both turned out great. We went shopping for a ready-made vanity and medicine chest. Some were good looking but not a good fit for our space. Most of the ones we saw were thin veneer over particle board. Tim said that if we preferred he could build what we wanted in the size we needed. Photos of cabinetry he has created for others looked more appealing than the ready-made kind, so we had him build ours in the style of those in our other bathrooms. Tim built us a vanity, medicine chest and free-standing linen closet. They are all wood, solidly made, very nicely finished and look terrific. How to better heat the bathroom was an area of uncertainty where we went with Tim's suggestion, He installed an in-floor heating system. Though not inexpensive, it's exactly what was needed in this bathroom. The system provides perfectly even heating and is very effective, both where comfort and helping to eliminate residual moisture are concerned. Throughout our project Tim was considerate, pleasant and comfortable to have in our home. His daily and end-of-job cleanups were excellent. We couldn't be more satisfied with our new bathroom, and wouldn't hesitate to hire Tim again ? something we seem to have in common with all his customers. Tim makes it his business to satisfy, and his positive reviews make clear how good he is at doing just that.