Recent Review: The short answer . . . Gary Haldeman is honest, creative, attentive, and delivers quality you cannot believe. We asked for four things: make our master bathroom beautiful; make it appear bigger than it is; make it easy to clean; and make it super functional and durable. He delivered and then some, on time and on budget. We cannot recommend HC Remodel & Design highly enough.The long answer . . . We were faced with a tiny, 1967 bathroom off our master bedroom that had become unusable. The plumbing was shot and leaking, the materials were so old they could no longer be repaired, and the design was awful and dated. The room was causing us a lot of stress. It had to go. We had never undertaken a remodeling project before; complete and total novices. We began the process of seeking proposals. We had companies come give us the quick rundown and throw a sheet of prices at us with lots of "to be determined" in the margins; companies who called back once then never again; companies who _never_ called back; wow, it was an adventure. Then, we found HC Remodel & Design. ESTIMATE -- Gary visited (twice), talked about our goals with us, measured and completed drawings, and consulted with his plumber on a few points BEFORE providing us with an estimate. So again, we were not even clients yet, and _that_ was his attention to our project. Impressive. Clearly, he's very busy, and would often ask to stop by in the evening. Always on time, always courteous, always worked great with our schedule. In the end, he delivered an estimate that above all else was ACCURATE and REALISTIC. These projects (ours a total gut with all new plumbing) are not cheap, and Gary's estimate may not be your lowest, but you get what you pay for. With Gary, there were no shocking surprises during the project because of the care that went into preparing for it. RECOMMENDATIONS/GUIDANCE -- Gary is very creative and has terrific ideas. In our case, we were wanting to make a very small space appear larger. It never would have occurred to us to wall hang our toilet and sink, but Gary suggested it, and what a great decision. He also crafted a custom in-wall cabinet and some in-wall cubby areas for us that have increased our storage space exponentially without taking up any precious room space (also recommended some materials we had not considered using as accents that add interest yet are highly durable and were inexpensive). He suggested some unique stain work as well to create a focal point in the room that draws your eye up to the now higher ceiling, and it's beautiful, and directed us to his preferred suppliers for fixtures, tile, etc., and everyone was great. WORKMANSHIP -- The room is gorgeous. Period. Functionally, there are no issues . . . all plumbing is working great. Installation was outstanding. Gary hires great craftsmen, several of whom told us how much they admire Gary and enjoy working with him (and bonus: we have a cat in our home, and they all were very careful about his whereabouts and gave him extra scratches every day, so that he was not stressed by the process at all). The best aspect, for our project, is the tile work. We just love it! The attention to detail there was beyond expectations, and it is really flawless. COMMUNICATION -- Gary and Crystal in his office were so responsive from the beginning to the end of our project. They use a software program that allows you to see the progress of your project, monitor the budget, compare all of your selections in one location, and most importantly, posts notes and ask questions. Nothing ever gets lost in voice mails or a sea of emails. We absolutely loved the ease of that program, and Gary or Crystal always responded to our questions posted there in a timely fashion. INTEGRITY -- Meet once with Gary, and you'll know who you are dealing with. He is outstanding at his work, a true craftsman who clearly loves what he does, and a business man who delivers. But you are also working with a person who is honest and true to his word. We trust him implicitly and would never hire anyone else.