Runnells Pool Liner Replacement

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Business Description: We are a full service Hot Tub company. We also service and sell spas and pools. We take all major credit cards,cash and checks
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Recent Review: I paid them in March to open the pool. Before it could be opened we noticed we needed a liner. The pool guys were hired to replace the swimming pool liner for an in ground pool.  They provided me with only one vendor from which to select my liner with only approximately 25 liners to choose from. I was given an estimate and put down a 2/3 deposit. After two weeks of not hearing from anyone I called to find out what was the delay on three day liner.  I was informed that there was a walk out at his selected liner supplier and needed to take additional measurements and get the liner from the liner companies sister site. A month later the liner was put in. I was told it took two days to complete ~12hrs. It took 12hrs over the course of a week and a half. The ordeal with scheduling the liner install was a nightmare. Given information that the install was weather and temp dependent time allowance was given.  The issue was that they didn't show up when they said they would at the time they said they would.  I had to constantly chase them down to get an update.  I had to deal with a swamp pond of mosquitoes until they threw some chemicals in.  They left mess after mess for us to clean up after. They rushed through it, did not vacuum as stated after install, and half way put chemicals in and did not verify that it was balanced. Then they wanted to increase the balance due even after they had the initial opening fee. Long story short DO NOT Hire. Not professional, no business acumen or customer service focuses at all.
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Business Description: We’re pool people. We know that a swimming pool is a lot of work, but owning one is worth the attention. We make the demands of ownership easier. Whether you need a one-time repair or regular service throughout the year, we can help.
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Recent Review: He does pool and spas. I use him for pool service. He knows what he is doing. He doesn't expect payment right away; he sends you a bill. I had a lot of different service guys out since. He saved my pool. He is wonderful.
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Recent Review:     Friendly interaction, they give me a discount as a long time repeat customer and carry the heavy boxes of chlorine jugs to the car for me. It seems to me their customers are often pool servicers rather than owners. The atmospere seems more "wholesale" than the fancier pool store closer to my home, which does not carry liquid chlorine and charges $15 for water testing.

Reviews in Runnells to Replace Swimming Pool Liner

DThe Pool Guys
I paid them in March to open the pool. Before it could be opened we noticed we needed a liner. The pool guys were hired to replace the swimming pool liner for an in ground pool.  They provided me with only one vendor from which to select my liner with only approximately 25 liners to choose from. I was given an estimate and put down a 2/3 deposit. After two weeks of not hearing from anyone I called to find out what was the delay on three day liner.  I was informed that there was a walk out at his selected liner supplier and needed to take additional measurements and get the liner from the liner companies sister site. A month later the liner was put in. I was told it took two days to complete ~12hrs. It took 12hrs over the course of a week and a half. The ordeal with scheduling the liner install was a nightmare. Given information that the install was weather and temp dependent time allowance was given.  The issue was that they didn't show up when they said they would at the time they said they would.  I had to constantly chase them down to get an update.  I had to deal with a swamp pond of mosquitoes until they threw some chemicals in.  They left mess after mess for us to clean up after. They rushed through it, did not vacuum as stated after install, and half way put chemicals in and did not verify that it was balanced. Then they wanted to increase the balance due even after they had the initial opening fee. Long story short DO NOT Hire. Not professional, no business acumen or customer service focuses at all.
- Eugenia K....
AASP - America's Swimming Pool Co Des Moines
Dave and his highly skilled team transformed our pool into a showplace.  They go above and beyond without nickel and diming you...I'm surprised at the other rating as we've found them to be highly responsive. 
- Carrie G....
ATidy Pool & Spa
He does pool and spas. I use him for pool service. He knows what he is doing. He doesn't expect payment right away; he sends you a bill. I had a lot of different service guys out since. He saved my pool. He is wonderful.
- Lynelle H....
ASwimming Pool Supply Co
    Friendly interaction, they give me a discount as a long time repeat customer and carry the heavy boxes of chlorine jugs to the car for me. It seems to me their customers are often pool servicers rather than owners. The atmospere seems more "wholesale" than the fancier pool store closer to my home, which does not carry liquid chlorine and charges $15 for water testing.
- Etta B....