We really enjoy the Sweiters. They're very nice, professional, and courteous. We first used their services around the fall of 2011 for leaf removal. They did an amazing job and priced competitively. We planned to have some major landscape work done in the spring of 2012 and called them to discuss. We had them install planter boxes around our multi-level deck of retaining wall block, lay 2 circle patios, and grade/seed our front lawn. Initially, we had ordered block for the planter boxes that they determined would be too small for our needs, so we returned them and they purchased the block they thought would work best. It was the same color, just in a larger size so this was fine with us. Once completed, the planter boxes looked great. We filled the boxes with top soil, planted and mulched. For the paver patios, we ordered 2 circle kits from Iowa Landscape Supply and had a large patio put in the back yard and a smaller in front as a walkway between our driveway and front deck. Both looked stunning after installation. We had issues with our front yard retaining water after rainfall, so we had the Sweiters backfill and grade our front yard, sloping it towards the street (we have a fairly sloped front yard from the house towards the street). They seeded, put down straw, and a mesh netting. We seeded early June of last year just as the 100 degree days began. Luckily, our yard is very shaded, so we didn't have a lot of issues with seed coming up. Unfortunately, we've had some issues since the work has been completed. Sweiters were supposed to come back out and finish installing the plastic edging around the patio walkway in back, and install the same edging up front between the driveway since the edge of the drive isn't straight. Without the edging up front, there was a lot of shifting of the pavers when snow melted this spring. Many of the pavers (especially ones meeting the driveway) have come loose and are of varying elevations. One of the walls of the planter boxes began visibally sagging by the end of the summer. This spring we've noticed several areas along the walls that have settled unevenly making it difficult to install cap stones along the planter boxes. Lastly, this spring I was able to more closely inspect the front lawn after most of the straw has decomposed or blown away. I was told that they would be doing a final grade of the front lawn before seeding. It was my understanding that they would use a tool to essentially "rake" any large rocks, sticks, debris, etc. from the yard. This spring, I've pulled no fewer than a dozen baseball sized rocks (and larger), sticks, chunks of plastic, etc from my yard. I contacted the Sweiters 3 times last summer/fall to come out and finish laying the edging (once before snowfall because I was worried the plow that pushes snow in our drive might pull out those loose pavers), look at the sagging wall, and finish installing the drain tile from a down spout they had to remove when installing the planter box. Unfortuately, I still haven't heard back. It's unfortuate because I really do enjoy the Sweiters as they're genuinely nice guys. Isaac even came out to connect the gas line to a new gas dryer on New Year's Day (as lowes wouldn't touch the gas line). It's hard to say if I'll use the Sweiters again for any large projects. They price competitively and, for the most part, do good work. The lack of communication is worry-some, however. Hopefully they can get better organized in the future and continue to grow and succeed in this business.