Recent Review: We called this company based on other online reviews. We had bought an older house and we were getting at least one to three bats inside the house beginning in spring/summer each year. We paid them at least 600.00 and they came out, installed a bat door, and said they would be back after a few weeks to remove the bat door. They never came back, and we continued seeing bats in the house (my daughter even stepped on one walking up the stairs one night). We called them again, and they came back out, said there was a problem with the bat door, so they fixed it and said we should no longer have issues. Wrong. We called again the next spring multiple times when we again woke up to bats flying around our heads in the middle of night or early evening. They sent people out again, and on one of the last times they were out, I stood outside and talked to the guy they sent. He walked all around and climbed up onto our roof and came back down and said he was sorry, but he couldn't see anywhere that they could be getting in. As I'm standing there, I look up and see a soffit area that looked like it had a gaping hole around the front of the house. I point it out and ask if it's possible for them to get in through this area. He said "I doubt it, but I'll go back up and check". He came down about ten minutes later and said "Ma'am, I think you just solved your own problem. I think they were getting in through there, so I sealed it all up for you." Really?!? So, a "trained" professional was unable to see a gaping hole up between our second floor window/soffit that I was able to see from the ground (and I'm near sighted and did not have my contacts in that day). Yes, they did send someone out each time we called, and they didn't charge us for the repeat visits, but the level of work they did was minimal at most, and the quality was well below the level I would expect for a $600.00 payment. Knock on wood, we haven't had any more bats, we shall see this spring!! In the meantime, I've invested in multiple mosquito nets to hang/tuck in around my bed, as well as the others in our house ;).