The experience started out great. The company came in a few days and provided an estimate. The initial estimate included replacing a front door as well for around $9000. That was above my budget, so I removed the front door from the project. While the pricewas $1800 higher than another estimate for the same work, I chose Done-Done. The workers arrived with a truck and trailer full of wood/supplies. This was following a day it rained. They turned around in my wet, landscaped yard leaving four 9 inch x 9 inch x 15 ft ruts. The estimate included 50 hours which I was told would take a week. Seemed reasonable. When the job was completed in about 30 hrs, we were happy. I pointed out to the owner (Pat) that they had finished ahead of schedule/underbudget, hIs attitude changed. He stated gruffly, "a quote is a quote.". I told him I know this and planned on paying. I just wanted him to know i knew this. The reason i wanted him to know this is because when the workers were removed the old deck, they made a comment to me that they were told by Pat to bring the wood to him for possible use on another project. The quote included dump fees. Ths was a concern. I also pointed this out to Pat and he again stated " a quote is a quote and I can do what i want with the wood.". This was upsetting. I then pointed out that I felt charging someone for things that would not be done, was inappropriate. This really upset him. I then pointed out the discount he obtained for the supplies that he charged me for as well. He stated he paid "exactly" the same as i would have paid. This was not true per Menards. Pat later stated he marks these supplies up by 20%. He then stated the quote was for $50/hr/worker and not $50/hr. The workers did a great job, but did not clean the porch and 4 posts were crooked. I corrected this on my own. I pointed it put and received no reply. I fixed the yard at my exPense.