The construction company had me pay for over 50% upfront, and I was told that my house would be rebuilt withing 90 to 120 days depending on the weather. This was November 2013. We had a bad winter and nothing was really done with my house until March, when the weather got better. I didn't complain about this due to the subzero weather and understood not wanting employees out in weather that could harm them. In March they asked for another payment even though the trusses hadn't shown up yet. I paid it and didn't see anyone one back at my property until mid April. That is when they started to clean up from the fire. Things were going pretty good until beginning of May, when again I gave them some money and didn't see them again until the beginning of June. By mid June things were starting to go bad. When employees would show up it was usually just 1 or two of them there to work. They spent more of their time outside smoking and cussing, than actually doing any work. I was starting to get frustrated as I still had no walls in my house, no electricity, no plumbing was done. I would come home early to find employees taking naps on the hood of their vehicles, neighbors would text me pictures of them playing soccer in my yard with my soccer ball. I repeatedly requested to go shopping to purchase the kitchen cabinets, flooring, fixtures, doors...etc and was told to take pictures of them and the item numbers so they could be purchased. They never were purchased then. Mid June I was also told by the people that I was renting the house from that they had sold it and I needed to be out by 1 Aug. I immediately went to Hansel's and talked to the manager about the situation, and was assured that the house would indeed be done before 1 Aug. It wasn't until beginning of July I was taken shopping to pick out what I wanted for my house. Doors, flooring, cabinets etc. While shopping for the materials I kept close attention to my budget and took pictures of all of the items that I requested and their prices. I had already paid them 38,000 dollars for my allowances for all of the materials and I wanted to make sure I was under budget. I was, by 14,000. I waited excitedly expecting things to get moving now. Then no one showed up until two weeks into July. At that point I have to admit I wasn't as understanding as I had been and called repeatedly about getting my house done on time. I was told repeatedly that yes it would be done, and if not done at least the upstairs would be done so that we could move in up there at least. A week out it was very obvious that we were not going to be able to move in on time, as the drywall guys were finally there working. When I asked about the delay they tried to blame it on the electrician who was on vacation at the time, however, I know for a fact that he had tried to get some work done and they still hadn't finished the roof yet and it was raining buckets. He was forced to postpone his work until the roof was done. This was mid June early July time-frame. We still don't have any gutters on the house. That was when my dad a retired roofer came and told me about the problems with their roofing job. I called and told manager what my dad had said wrong and was assured that it would be looked into and fixed to my liking. Then I noticed that they had reused trim from the house that they had supposedly thrown away. I brought that up to them too, again promises that it would be fixed. Needless to say they didnt get my house done in time and were kind enough to locate a place for me and my daughter to live in a neighboring towns nursing home. That they said that they would move me to for free and that they would pay for. Come to find out three months later that they sent the bill to my insurance company for payment. Mid August they asked me for the fourth out of five payments and I refused to pay them due to them not having completed my house on time, and that the supplies that I had already paid for were still not at my house to be installed. Ended up talking to a lawyer who told me to try to work with them and I ended up paying the 4th payment late Aug. Then in early Sept I received a letter from my insurance company stating they were going to cancel me, because I was not residing in my house, and that the policy I had did not cover vacant houses, and that I needed to be in by 1 OCT, again I went to the construction company and told them what was going on, and told them of their new deadline to have my house finished. Again, they told me that it was ok, and that they would have me in by that date. I told them I would assist them with my stairs as I do wood work and proceeded to sand, stain, and seal the wood for the stairs, and foot boards. Then they sent their tiler to my house without a wet saw, and I was forced to let him borrow mine so that he could get the work done by the 1 Oct deadline. When they got the flooring done, they gave me the invoice for the rest of the money they thought they were due, 19,000. I asked about the allowances that I had been under and they acted like they had no idea what I was talking about. During this time my doors to my house showed up and locks were put on the doors. I began to store personal stuff that I had purchased for the house as we didn't have room for it in the nursing home apartment. I had purchased all of the paint and had extra saved for when the construction was finally finished to patch up the dings and holes that they had put in the new paint job. Went to the house one weekend after the locks were put on and 4 gallons of different paints were missing, a chore calendar, and other bathroom supplies that I had purchased for my daughter's bathroom. I immediately texted the manager and told him of the theft and was told that the paint had been moved to the basement. It wasn't there. I then found out that the sink that I had saved from the fire, that my mother had purchased for me before she died was also "missing" Only to be told months later that it had accidentally been "Broken". Also, We did get moved in by the 1st of October, but the house is still not done, because I refused to pay them their profit until everything is finished and done correctly. They tried to bully me into paying the 19,000, by refusing to have the electrician finish the work that I have already paid Hansel's for. I have had to pay out of pocket for another electrician to finish the work. I would not wish this company to my worst enemy. So please beware.