Bob showed up very promptly to do the estimate, and provided an album of work sample photos and selections of materials available. He is flexible on what brands/materials he could use, but also offered clear recommendations of what I might consider once he did measurements, asked prefererences, discussed how long I would stay in the home, etc. He explained why he recommended what he did based on his considerable experience with a range of products. He prepared a written estimate which I got within a week. He gave me references, including one that used the exact product (including color) that I had planned to use. I got three other estimates and determined he was my best choice. One big factor that swayed me was that he's had such great reviews on Angie's List and I didn't find anything contradicting those positive reviews when I met him. His estimate was also lower than the others, while using the exact materials I had wanted, whereas at least one of the other companies used a much more limited choice of products, which did not have the color I wanted. (That company also claimed excellent Angie's List ratings but when I got my Angie's list membership, I saw that their ratings actually had dropped.) Bob answered all my questions in detail, both at our initial meeting and at phonecalls and a follow-up visit before I selected his company. He helped me feel at ease in making a decision that was a big one for me. I told him from the beginning that I was flexible on when he would start, and made it clear to him I had no urgency for getting the work done, because I didn't. That was good because weather and some illness in his family slowed things down a bit. He kept me posted on any delays. I didn't pay a cent until he was completely done, so I had zero anxiety about the length of time his crew took, and it was very clear they were doing a precise and crafted job, not a quick and dirty one. The three crew I met (Dick, Rick, and Phil) were polite, friendly, and clearly experienced and precise at what they did. Some evenings they stayed late to make sure the house was prepared for the bad weather that was predicted. They found ways to fix existing problems such as flashing that was missing or installed incorrecctly, so my water problems in the garage have been resolved. They picked up after themselves, and recycled leftover material scraps instead of throwing them in the trash. They attended to small details such as remounting my flag pole holder, giving me options on trimming my variety of electrical boxes, and cleaning out my gutter extensions (clearly not a required part of their job, but Phil had discovered a problem there). The work had involved some extra wood repairs in areas where the old siding had rotted, as well as some areas where a wood underlayment was needed because of the unusual way my house had been constructed underneath the old siding. Therefore the final bill was just about $200 more than the estimate, which I regarded as very fair. I definitely would hire them again but don't expect my house will need new siding in my lifetime!