They were recommended by our neighbor; they had done work for her. They’ve been around a long time, since the early 1980’s. I don’t know about the price because they were the only people we called; it was kind of an emergency. He didn’t charge us for fixing the air conditioner, probably because the air conditioner was so expensive. They talked to us for a long time about the water heater. I definitely would use them again.
- Susan C....
FHawaii Air Conditioning
The first time I turned my air conditioner on the temperature was only a 10 degree difference between air in and air out. When I called Hawaii Air Conditioner to report this they told me I had no warranty and they had done me a favor since I did not buy the system from them. I said I should at least have a warranty on the installation. That I would like them to check it. She told me again it was a favor and that I was harassing them. The installer never checked the output temp. of the unit inside to see if it was working. When I had another company come to fix it there was only 13 ounces of gas where there should have almost 4 lb. They did not find a leak.
- Cindy W....
FTROPICAL AIR CONDITIONING INC
Not much to tell. These folk are local, actually came recommended by the assoc. General Manager. However have not been able to get them to even come out. Have been told it is a one man operation, and he stays really busy. Maybe so.
- Kenneth B....
APacific Aire Inc
The service was really good and they were very informative. We ended up doing a six month service contract with them. The contract was around $70. When they came to look at the furnace, they told us what might be a problem coming up. They gave us an estimate at that time. The estimate is good for the life of the service contract. The contract is spread out over the six month period so we didn't have to pay it all at one time. They just take it out of our credit card. They even answered questions that we didn't think to bring up. He asked about a noise and asked if we had noticed it. We said that it didn't sound out of the normal and he said it was. He just fixed it with a little piece of tape. Had we been charged for the call, it would have been about as much as the service contract over six months. The price was very reasonable. They have several different service contracts. Ours cover the furnace and the condenser for the air conditioner.
- S. M....
ADrainpipe Plumbing & Solar
Very professionally performed work, cleaned up, and when I noticed. A very slight leak the next day they wasted no time coming out to fix.
- Gregory M....
FHUALAIAI MECHANICAL LLC
Came promptly to repair non functioning walk in cooler. Looked for freon leak, charged system. Fee was $500 which I thought was high for 2 hours work, but after reviewing bill and calling office, the tech had miss added and the charge was $400. Nevertheless, the next day the cooler was down again. After calling the tech, he had me check for things he might have missed...all in all I spent 2 hours working for him over the phone to no avail. At this time I requested him to order me a completely new condenser unit as my company can not function without a cooler. After 3 calls in which he said he would get back to me, I finally came to the understanding that he was not going to help me at all. I purchased a new unit and learned how to install it and did it myself.
- Vince B....
AHawaii Air Conditioning
From start to finish, everything went just as promised! From delivery of the units from Honolulu to installation to the minor repairs in painting and electrical, the project was a dream. The reason I gave them a and quot;Band quot; on professionalism is that they are a small, relaxed family owned business and they run it that way. Casual dress, casual phone calls, casual demeanor. But that's exactly what I liked about them and why we got along so well. There was time to talk story. Feel like family. Develop a relationship you know will last long into the future. Someone you know you can put on Angie's List with complete confidence.
- Patricia B....
BHawaii Sheet Metal & Mechanical, Inc.
The initial installation was done by non-qualified installers. The system did not work. A qualified HVAC man came in and got the system going, but it soon failed, again. I contacted Hawaii Sheet Metal & Mechanical. Their crew found two leaks and repaired them. The system then worked in two rooms or if all rooms were engaged. It failed once again when only one of two guest rooms was activated. Hawaii Sheet Metal & Mechanical sent a technician out; but he failed to remediate the issue. I did troubleshooting, myself, and discovered that the electrical leads from our two guest rooms were reversed. I switched the leads, and all is well.
- Gerald B....
FACS AIR CONDITIONING SPCLSTS
see above I will add that they did come out to assess the vents, and agreed they would not function. On another occassion I paid them for a service call, that was when we discovered the wrong vent had been inserted, and the slot for the filter has screws protruding in and the result is extremely difficult to get the filter in/out without tearing it up.
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