Reviews in Holualoa for Natural Stone Tile Installation
APlatinum Remodeling & Handyman Services
He was prompt and paid attention to detail- even brought all of his own cleaning supplies and left the worksite perfectly neat Also have good advice - could tell he had a lot of experience and wanted us happy with the results .
- Lalena L....
AStanley Steemer - Waikoloa
Provider arrived with truck and routed hoses up three flights of stairs. Made recommendation on cleaning of floor with specific cleaners. Cleaned floor and recommended sealing grout in kitchen and high traffic areas only to keep costs down. Cleaning service was professional and prompt. Recommendations were good. Only minor problem was they forgot to clean shower floor area as they promised due to lack of communications between leader and cleaning crew.
- Larry K....
Sales staff were very helpful. They went out of their way to help me find the particular product I was looking for. When the first material had a defect, they quickly helped me find an alternative and get it ordered ASAP. Installation was well done and timely. Excellent customer service -- they made sure I was happy.
- Ron W....
The sales staff, here, was a little too forward. Mike, their estimator, was cordial, but he ordered exactly the square footage that I specified as the size of our dining room. That is predicated on 20 square feet per bundle. The actual square footage is about 19.5 per bundle, so we were short right from the start. Everyone worth his salt knows that one must order five percent more material than the area to be covered to account for waste in cutting and fitting hardwood. We had to reorder at a higher price when shipping was included.
- Gerald B....
Rich meticulously leveled floors, plumbed walls, cut and set glass, stone, and ceramic tile for two bathrooms, a laundry room; and he replaced some broken tiles on our lanai. He always started work promptly at 7:00AM and continued virtually without a break till his day?s work was done. He often put in ten hour days. He is steady and precise. His work is showroom quality. I am honored to show his work to my visitors. It is masterful.
- Gerald B....
He does good work, is timely and got the job done in about 7 working day. His prices were very reasonable and did the job for about $1000 less than other contractors. He was great to work with and flexible.
- Tom F....
The saleswoman was very friendly and helpful. She was also very responsive and checked in with follow up calls. I chose to go with another provider because I realized it would be easier to have one contractor coordinate all the repairs, rather than hire individual providers by myself. Also, they didn't have an in-stock flooring that I felt would fit my bathroom, and special ordering would have raised the total cost more than the alternate option. However, I was very impressed with the level of service I received in the initial stages of my information gathering, and would consider hiring them for a more straightforward project in the future.
- Susie K....
AKeoni's Professional Services
Keoni's Professional Services continues to bite off one horrible task after another to help restore my Hawaiian Beaches house in Pahoa which had been totally abused by T & C Realty mismanagement and tenant abuse. John had to remove the heavily torn and urine ridden carpet from all rooms and the stairway leading up to a loft area and then clean and put down three coats of heavy floor paint, just to remove the horrible odors and prepare the surface for a new floor treatment involving both linoleum and carpet reinstall. In the process he also cleaned and restored all the black metal window frames and installed new sockets throughout and replaced window screens, etc. and also prepared the walls for repainting. All this was done in a timely fashion with plenty of pictures sent my way to Los Angeles so I could see the progress being made. I would highly recommend John for any kind of restoration work on property because he can be totally trusted to do the job correctly and in a professional manner.
- Lynda G....
CMid Pac Services
The original contract stipulated a completion time of "50-70 working days or 2.5-3 months" at a cost of $88,900 plus tax; it took over six months and cost over two and one-half times that much. While I did add items that consumed time and money, the contractor hired extra workers for those items and the costs skyrocketed. Much of that cost was due to change orders and upgrades, but much was due to slow and poor quality work that needed to be remediated, often more than once. The prime contractor's people would straggle in between 8:00 and 10:00 am and leave between 2:00 and 3:00 pm. With a half-hour for lunch, they might work only a four hour day. At the end of the day, we got a gorgeous remodel. The issues are that it took far too long and was way overpriced.
- Gerald B....
AWest Tile & Marble LLC
After we picked out the tile and shower door and fitures, Mr. West took care of all the arrangements. We do not live in this house full time, we have complete trust in Jon West. We gave him the code to our lock box and he took care of everything. He also tiled all of the floors in the house for us about a year ago. So this was our second experience using his services. We are very happy with his professionalism, the quality of his work and the price. I would higly recomend him to anyone.
Business Description: Hawaiian Luxury Stone, LLC has become a staple of professionalism and quality work in stone and tile flooring for years. With 20 years of experience, there is no job too complex for our crew. Call today to schedule an appointment!
Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
Business Description: In house cleaning of all carpets , upholstery and draperies. Grout and tile cleaning for all ceramic and porcelain tile. Stone cleaning and resealing. Polish marble and travertine.
Recent Review: Our floors look fantastic! JW Floors did an EXCELLENT job! The job did take a bit longer than what most other crews were quoting us at, but JW Floors finished the job earlier than any other quoted contractor's start date. The reason it took a bit longer was that JW Floors has a packed schedule. They do a lot of refinishing for one of the major Real Estate companies in town, and Jason fit us in his schedule even though we called him only a week in advance. If you schedule your work in advance, it won't take as long. In any event, Jason worked days, nights, weekends, and even on the fourth of July to finish our job in the time frame that he gave us. Jason is a driven individual and it was a pleasure to do business with such a company. I wish everyone did business like JW Floors.
Business Description: Small remodeling company with great results .Complete custom Remodeling. From flooring to painting . Taking old ugly rooms and bringing them to life. Electrical, plumbing, tiling, carpentry.
Recent Review: I've worked with a number of contractors (and served as my own contractor) on Hawaii. BJ is the best, in terms of quality of work, speed of work, communication, and responsiveness. He's awesome at communicating with remote customers, and emails extensive reports on progress multiple times / week, including pictures of progress. His prices are very fair, and we'll definitely use BJ and Mid Pac again.
Recent Review: Keoni's Professional Services continues to bite off one horrible task after another to help restore my Hawaiian Beaches house in Pahoa which had been totally abused by T & C Realty mismanagement and tenant abuse. John had to remove the heavily torn and urine ridden carpet from all rooms and the stairway leading up to a loft area and then clean and put down three coats of heavy floor paint, just to remove the horrible odors and prepare the surface for a new floor treatment involving both linoleum and carpet reinstall. In the process he also cleaned and restored all the black metal window frames and installed new sockets throughout and replaced window screens, etc. and also prepared the walls for repainting. All this was done in a timely fashion with plenty of pictures sent my way to Los Angeles so I could see the progress being made. I would highly recommend John for any kind of restoration work on property because he can be totally trusted to do the job correctly and in a professional manner.