Business Description: We have been serving the CSRA for over 20 years. With a combined 60+ years of experience between our plumbers their is nothing we cannot handle in a residential or commercial environment. We specialize in service work but will do bathroom or kitchen additions upon request. Please let us know if we can help you.
Business Description: In 1985 John and Stella Owens created Owens Plumbing Company as a start up company serving the CSRA with John operating the service truck and Stella in the office. With a philosophy of customer service first, quality products a must, the company grew quickly. Owens Plumbing established itself as a Premier plumbing service and repair company over the next 10 years. For 5 years Owens Plumbing was a member of Contractors 2000 a professional business trade organization; Mr. Owens learned to implement many new systems into the company, designed to improve the delivery of superior service and greater customer satisfaction. In 1999 Owens Plumbing joined Clockwork Home Services, a national training company. Here Mr. Owens graduated from many classes including Accounting, Marketing, Sales, Management, professional Plumbers levels 1 and 2. In 2006 he purchased a Benjamin Franklin Franchise, dedicated to on time appointments and superior guarantees. Using the same owners, managers, and great employees from Owens Plumbing Company, he has now made a full conversion to the Benjamin Franklin Plumbing systems. We are proud to be in the top 25 plumbing companies in the Benjamin Franklin Organization. When the next plumbing emergency needs professional attention, give us a chance to prove that great employees, quality products and superior guarantees lead to a more than satisfied client.
Recent Review: Job nicely done. This was our second time using Southern and again found Chris the install to be timely, polite and kept the work area clean. $405 may be a little high for replacing a garbage disposal but I am happy paying the price to get the job done right.
Recent Review: Garbage disposal developed a leak at the water exit. I tried to replace the gasket, but the seating surface on the unit itself was corroded and would not allow a proper seal. The unit was at least fourteen years old. I called Sean this morning and he had his guy here within hours to replace the unit. Everything went well; service was very professional and I'm very happy with the results. This is the second time I've used Sean and I would definitely recommend him to anyone looking for a professional job at a reasonable price.
Reviews in Hephzibah for Installing Garbage Disposals
FYohe Plumbing Inc
Inept technicians and customer service is well below standard. Technician came to my house to check garbage disposal that wasn't functioning. He claimed it was repaired, then left. I called that it wasn't fixed. He came back the second time, then finally replaced the disposal but still charged me for his first visit. After several calls to customer service, I discussed with Bridgette and Brittany. Both couldn't explain the reason for the charge. Managers resolve issues and don't create them. Both alleged to be managers but couldn't explain the reason for being charged on the first trip despite their technician ineptitude.
- Sylvester A....
AMr. Rooter Plumbing of the CSRA
very well, had to make some adjustments to make fit but finished the job in a timely manner.
- Robert C....
ASouthern Plumbing, Electrical, Heating & Air
Job nicely done. This was our second time using Southern and again found Chris the install to be timely, polite and kept the work area clean. $405 may be a little high for replacing a garbage disposal but I am happy paying the price to get the job done right.
- Bruce K....
ACottrell & Co., Inc.
Fantastic work. Quick evaluation, simple repairs, easy on the wallet. In addition, Cottrell was also extremely efficient. Our day was not disrupted hardly at all. We all had smiles on our faces when he left. I will hire him again in the future!
- J L....
ASean Fixes Johns Plumbing
They did a great job and even repaired a leak that wasn't part of the garbage disposal install deal. The invoice took too long to get to me but it finally did arrive. Thanks!!
- Manuel S....
Universal did such a great job, they arrived within hours of our call for help, quickly replaced the disposal and were very friendly and courteous. In fact we had a medical emergency around the time of their service trip and they even followed us to the hospital to make sure we arrived there safely. Claudia was very friendly and responsive at their front desk too. Excellent folks!
- Tom H....
AKimball's Plumbing, Heating & Electrical
I call them whenever I have an issue. They come whenever I call. They are "Johnny On The Spot" whenever I call them
- Alice W....
CBenjamin Franklin Plumbing
The price was really high. They came right when I needed them. I know them and this is the first time I've found them overpriced so I would probably give them another chance.
- Alice W....
AThe Drain Surgeon
The appointment went excellent. The technician was amazing and very friendly. He took pictures of all the work that was done and informed me of the warranty agreement for the disposal.
- Antonio F....
He gave me a discount because I’m a long-time customer and I’ve passed his name along to friends of mine. He is very punctual and he comes fairly quickly when I have problems. He is trustworthy; you don’t want just anyone in your house. I would leave him in my house if I wasn’t here. He is thorough and he keeps his word. I love Forrest.