Harrison Swimming Pool Remodeling

Get quotes from professionals in your area!

A
91
Reviews
ARNOLD Masonry & Landscape
Recent Review: This project has been over 4 years in the making ever since Scott replaced the siding on the back of our house with stacked stone. At that time we had noticed the concrete upper pool deck was sagging quite badly and was in danger of collapsing. Scott worked with us for the next couple of years to scope out the project and give us multiple options on what could and could not be done. When we finally decided to pull the trigger on the project, Scott was meticulous about walking through everything, step by step to ensure we fully understood what was going to happen. The payment terms were fair and there was a sizable chunk left at the end to ensure everything was done before he received final payment. Having worked with Scott before, I had very high expectations which I made very clear up front. Unfortunately for Scott, my travel was very light for most of the project so he and his team had to endure endless questions from me - all handled with good humor. At the end of the day, Scott told me to trust him and it would all be beautiful. Of course it was and we are delighted with the results. The flag stone is beautiful and the flag stone coping along with new pool tile ties everything together. The new BBQ is awesome and matches the stacked stone he put in a few years ago. I really couldn't be happier and we are now contracting with Scott to re-do the back yard.
B
69
Reviews
Lazy Day Pool & Spa Inc
Recent Review: Chris came a few weeks prior to the installation to get all the correct measurements. As promised, the installers arrived on time and had the pool cover installed in about an hour. The pool cover looks fantastic. Chris and his team are very professionals and would definitely call them for any future maintenance.
N/A
1
Review
Pool & Spa Clearance Center
Recent Review: Purchased a new 24 ft x 52 in above ground pool from this company. We explained in full detail that we have an existing pool deck we want the pool built to fit into. The deck previously had a 24' pool in it. It is a half deck (as in goes around half of the outside of the pool). It was told to me by the manager/salesman that it would be no problem they could butt it right up to it. Made everything sound like it would be smoothe sailing and no issues. Our first mistake was agreeing for them to come begin to install while we both had to work. I got a call at 8:30 am letting us know that they were there. I figured it would be "dummy" proof since the deck was built to fit this exact size pool. I got another call a little after 9 am to tell me they hit a water pipe while grading. This pipe was capped off by them and it ended up being an old pipe that wasn't important, but this should have been a sign. I got home and discovered that not only had they not gotten the pool close enough to the deck it wasn't even lined up right as in the pool deck had 7 sections that lined up with the 7 sections of the pool. I asked why they didn't get the pool wall closer to the deck and they said it would've been too hard. Umm.. Excuse me were paying $4000 and it would have been too hard? In the center of the deck; the space from the pool rail to the deck is about 2 foot!!! We were told we would have to build a step to make it reach to the pool. We ended up having to spend an ADDITIONAL $400 in lumber/brackets/etc to extend the deck to make a "step" so that there isn't a HUGE gap between the pool and the deck. While the water truck was there the first initial day of installation filling the pool the installers said they were going to get a hamburger while it was filling up. A few minutes after they left the liner snapped on the far side from the deck and the pieces that held the liner on the wall were floating in the pool. I called them immediately and they came back and that's when the "blame game" started. The installers blamed the water guy and vice versa. They pulled it as far as they could back on the wall and called the manager to come out and take a look. They all decided to let it sit how it was overnight and see if it was still standing in the morning....wow! It was in fact still standing the next day and I ended up having to call them that afternoon and see if they were coming back to check on it. An installer Brent came and said if we wanted he could drain it and have them pull the liner back to how it should be and start fresh from that point. I told him that I was paying for a new pool and I really want it done right so that we don't have issues after were done. He put a pump in the pool that would slowly pump the water out of the pool. He said the guys would be back the next day to pull the liner back and then we could have the water guy come back. We did all of that and I had the water guy come. The finance company called me Thursday morning and were checking to make sure the pool got installed before they paid the pool company. I told them that it was in fact not complete that at that point I had called them Tuesday and let them know the pool was nearly full and ready for them to cut the return into the liner and hook up the pump etc. The lady at the loan company said that Greg (the manager/salesman) told her that they were done with everything they needed to do. I called the installer and asked why this was and got told that wasn't what he said. What reason would the lady at the loan company have to make that up? This company just wanted to get paid. They finally came Friday after 5pm to cut the liner and hook up the pump. The last load of water got put in Saturday morning March 1 and we have since been building our unplanned but now necessary step to be able to use our existing pool deck. Today we opened our deck ladder only to find out it doesn't reach the bottom of the pool when drilled into the deck. The sales guy Greg has been to our house to look at the liner when it snapped and we asked him about the ladder reaching and he said it wouldn't be a problem and it would reach. This ladder was an additional $150 spent only not to work. Everything has gone wrong with this pool, with this company and I would NOT recommend them to my worst enemy. We even bought chemicals and the water testing kit at Home Depot so we don't have to return to their office for any reason to deal with them.

Reviews in Harrison to Pool Remodeling

AARNOLD Masonry & Landscape
An awesome company. The first thought that popped into my mind. Scott and his crews are the best in what they do and their “hands on” approach and customer service is top notch. Scott and his foremen were always there for us, whether through phone, email, or in person, to answer all questions and to provide info that we didn’t even ask for. The design approach was great fun and we learned so much.
- Cynthia P....
ALazy Day Pool & Spa Inc
Lazy Days Pool and Spa is a very professional, well run, and honest company. From the beginning quote, to the actual install, and beyond, they were pleasant and easy to deal with. At no time did I get the feeling that they were trying to sell me anything that I did not in fact actually need. Chris Ward is man of his word. His initial quote was what we paid; there were no hidden add-ons. The actual installation was handled beautifully, and the liner was installed to perfection. The entire company embodies Chris Ward?s caring philosophy. I make special notice of this, because this was not the case with the company that installed a liner for us some ten years ago. That company was sloppy, uninterested, and difficult to deal with. Lazy Days is the absolute opposite. They were a PLEASURE to do business with. Everything was done as promised, all of our questions were always answered, and our calls were always returned. Mike Ward, who was onsite to make sure that everything is done right, is another true Gentleman. He spent whatever time was necessary to be certain that my wife and I were satisfied. As with his brother Chris, we never felt rushed, and he treated us as if we were his only customers, when in fact this is the busiest time of year for his company.   I would like to add something that illustrates how this company goes above and beyond for their customers. After the installation, which was perfect, we were filling the pool, when the local well failed during a power outage. The result was that our beautiful new liner was being filled with dirty, sediment filled, and disgusting water. I called Mike Ward on a Sunday, at home, to ask his professional opinion on how to deal with this situation. Now this was not their responsibility, they had finished their job. Nevertheless, Mike Ward called me back, that day, Sunday, to give us advice on what we needed to do. This was an enormous relief to my wife and myself, because we were concerned about the effect of this calamity on our new liner. The next day, Monday AM, Chris Ward called and further advised, and reassured us, on what steps we needed to do to correct the water problem.  Lazy Day Pools, Chris Ward and Mike Ward, took a personal interest in us, and I will not forget it. This has been long and rambling, and I do not usually hand out such positive reviews. However, to sum it all up:   IF YOU ARE LOOKING FOR A NEW POOL LINER; LOOK NO FURTHER. LAZY DAYS POOL AND SPA IS THE COMPANY TO DO BUSINESS WITH. THEY ARE PROFESSIONAL, HONEST, AND RESPONSIBLE. *As an aside, their caring attitude is in direct contrast with North Georgia Water Company, the cause of the water problem. They, with the exception of a single Service Technician who came out after a dozen or so calls to the company, couldn't care less about the problem that they caused.  It remains to be seen whether they will yet step up to the plate or not. I will keep you posted.......* 
- Dinna R....
DPool & Spa Clearance Center
Purchased a new 24 ft x 52 in above ground pool from this company. We explained in full detail that we have an existing pool deck we want the pool built to fit into. The deck previously had a 24' pool in it. It is a half deck (as in goes around half of the outside of the pool). It was told to me by the manager/salesman that it would be no problem they could butt it right up to it. Made everything sound like it would be smoothe sailing and no issues. Our first mistake was agreeing for them to come begin to install while we both had to work. I got a call at 8:30 am letting us know that they were there. I figured it would be "dummy" proof since the deck was built to fit this exact size pool. I got another call a little after 9 am to tell me they hit a water pipe while grading. This pipe was capped off by them and it ended up being an old pipe that wasn't important, but this should have been a sign. I got home and discovered that not only had they not gotten the pool close enough to the deck it wasn't even lined up right as in the pool deck had 7 sections that lined up with the 7 sections of the pool. I asked why they didn't get the pool wall closer to the deck and they said it would've been too hard. Umm.. Excuse me were paying $4000 and it would have been too hard? In the center of the deck; the space from the pool rail to the deck is about 2 foot!!! We were told we would have to build a step to make it reach to the pool. We ended up having to spend an ADDITIONAL $400 in lumber/brackets/etc to extend the deck to make a "step" so that there isn't a HUGE gap between the pool and the deck. While the water truck was there the first initial day of installation filling the pool the installers said they were going to get a hamburger while it was filling up. A few minutes after they left the liner snapped on the far side from the deck and the pieces that held the liner on the wall were floating in the pool. I called them immediately and they came back and that's when the "blame game" started. The installers blamed the water guy and vice versa. They pulled it as far as they could back on the wall and called the manager to come out and take a look. They all decided to let it sit how it was overnight and see if it was still standing in the morning....wow! It was in fact still standing the next day and I ended up having to call them that afternoon and see if they were coming back to check on it. An installer Brent came and said if we wanted he could drain it and have them pull the liner back to how it should be and start fresh from that point. I told him that I was paying for a new pool and I really want it done right so that we don't have issues after were done. He put a pump in the pool that would slowly pump the water out of the pool. He said the guys would be back the next day to pull the liner back and then we could have the water guy come back. We did all of that and I had the water guy come. The finance company called me Thursday morning and were checking to make sure the pool got installed before they paid the pool company. I told them that it was in fact not complete that at that point I had called them Tuesday and let them know the pool was nearly full and ready for them to cut the return into the liner and hook up the pump etc. The lady at the loan company said that Greg (the manager/salesman) told her that they were done with everything they needed to do. I called the installer and asked why this was and got told that wasn't what he said. What reason would the lady at the loan company have to make that up? This company just wanted to get paid. They finally came Friday after 5pm to cut the liner and hook up the pump. The last load of water got put in Saturday morning March 1 and we have since been building our unplanned but now necessary step to be able to use our existing pool deck. Today we opened our deck ladder only to find out it doesn't reach the bottom of the pool when drilled into the deck. The sales guy Greg has been to our house to look at the liner when it snapped and we asked him about the ladder reaching and he said it wouldn't be a problem and it would reach. This ladder was an additional $150 spent only not to work. Everything has gone wrong with this pool, with this company and I would NOT recommend them to my worst enemy. We even bought chemicals and the water testing kit at Home Depot so we don't have to return to their office for any reason to deal with them.
- Megan V....