From the first phone conversation of quotes, and then purchasing of the materials, installation, to finishing the project, Pro Renovation folks have been nothing but excellent. And the installer took all the trash after the work and left my house spotless! They were truly genuine and looked for ways to save money for me (told me where I can find the best prices for the material), also told me to buy extra flooring so if there was any water damage, I will have the material to replace it quickly. And they were right! Only after a few months, we had water damage on the wood floor, they quickly responded and did the repair. My experience with Simon, Kate, and Tony has been wonderful. This family owned business is absolutely great to work with! I highly recommend Pro Renovation for all flooring needs.